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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.5
1,357 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,357 reviews

February 22, 2022

Josh and Clay made my buying experience quick and easy. They both were very attentive and answered all my questions without hesitation. I am loving my new car from Bates Nissan!! More

by BETH.PERRY254
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh , Clay O'Dell
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Feb 23, 2022 -

Bates Nissan responded

Thank you for your very kind review, Beth. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

February 22, 2022

Vehicle was received on appointed time and returned in a timely manner. The shuttle service was quick and the driver was nice and engaging. All service requirements were fulfilled and I look forward to cont More

by SCOSTON87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave? Shuttle Driver, Nathaniel "Nate" Murphree
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Feb 23, 2022 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Feb 24, 2022 -

Bates Nissan responded

Scoston87, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! We hope to see you soon!

February 22, 2022

Simply the best dealership in the whole UNIVERSE,. period.. !!!!!!. I’m a customer since 1989. Never been disappointed. It’s family owned. They treat you like a family member. Everyone know you by you More

by gbolahanfadeyi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia... she is very great and professional. Of course, CRAZY TRAY... cool dude, Wilma Acosta, Kevin Adams, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady, Nicolas Young
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Feb 23, 2022 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that we have been delivering such great service to you since 1989!

Feb 24, 2022 -

Bates Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.

February 15, 2022

Once you get into service everything went well and I am happy with the work done l More

by R.RYERSON
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Feb 16, 2022 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

February 15, 2022

Quick, professional, and always ready to help! Bates Nissan is an excellent dealership and has earned my confidence and trust. More

by Kelynson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Snyder, Nathaniel "Nate" Murphree
Report | Print
Feb 16, 2022 -

Bates Nissan responded

Kelynson, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

February 09, 2022

Austin, was really good of taking care of my daughter car. Last week with the ices roads she rubbed a curb, so they check the alignment and it was okay. You can't beat the price for oil change and tire r More

by LSUEPPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
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Feb 10, 2022 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us, Lawrence. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

Feb 12, 2022 -

Bates Nissan responded

Lsueppel, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc..

February 09, 2022

Nate was my advisor/assistant and he was professional and attentive. I was pleased to receive updates on the progress of my car repair. More

by Somethingkathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Feb 09, 2022 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

Feb 10, 2022 -

Bates Nissan responded

Hi Somethingkathy, we are very happy to have provided you with such a positive experience! we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc..

February 08, 2022

Josh made my purchase very easy, very fast and very enjoyable. Bates Nissan and all of their employees have always gone above and beyond to help me no matter what issues I have. Great people and grea More

by EKSFRIEND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Snyder, Clay O'Dell
Report | Print
Feb 09, 2022 -

Bates Nissan responded

Here at Bates Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Josh, and it was a pleasure having you at the dealership. We appreciate your review!

February 04, 2022

Devin was awesome with me he had patience and got me in exactly I wanted Mr Eric was also with me every step of the way I appreciate them both More

by melissascott1351
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Eric, Jeremiah Phillips, Devin Williams Wilson
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Feb 04, 2022 -

Bates Nissan responded

Melissa, thank you so much for choosing Bates Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 03, 2022

The service department will take care of you in a timely manner. The sales team and managers are amazing. Andre Nash the sales manager is knowledgeable, friendly and will take care of you. More

by Danyell.santiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Wilma Acosta, Kevin Adams, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady, Nicolas Young
Report | Print
Feb 03, 2022 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

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