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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.5
1,357 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,357 reviews

December 27, 2021

People there are very friendly and helpful. They worked with us, went out of their way to give us a good deal. We will continue to come back More

by pugs4me2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tremayne "Trey" Evans, Clay O'Dell
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Dec 28, 2021 -

Bates Nissan responded

Hi Pugs4me2, we are very happy to have provided you with such a positive experience!

December 25, 2021

Things went great. Sales and financing worked with me to come up with a payment and rate I was comfortable with. More

by Evans8212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Dec 27, 2021 -

Bates Nissan responded

Hi Evans8212, we are very happy to have provided you with such a positive experience!

December 24, 2021

Excellent service. Was there for only about 40 minutes and they had my vehicle fixed. More

by INESFYFFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady, Nicolas Young
Report | Print
Dec 27, 2021 -

Bates Nissan responded

Inesfyffe, we are glad we could help!

December 23, 2021

Very clean establishment. Coffee, water and snack area is kept stocked and clean at all times. I am greeted multiple times by staff at all levels. I am always greeted very professionally I am addresse More

by leo.alejos6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh,KP, Andre and Dennis
Report | Print
Dec 27, 2021 -

Bates Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 23, 2021

Great service. No issues. Very honest staff. We will be using them again for sure. More

by kaytestone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Dec 25, 2021 -

Bates Nissan responded

Kaytestone, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

December 23, 2021

Very welcoming, ready and edger to help anyone. They made the process fly by and kept giving exceptional service while doing so. More

by Tashicruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Kevin Perez
Report | Print
Dec 25, 2021 -

Bates Nissan responded

Tashicruz, we're happy you found our staff to be so supportive during your experience here at Bates Nissan, Inc..

December 22, 2021

Walked in for an oil change, was attended to immediately, staff was friendly and facility was clean. More

by JWP_79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Young
Report | Print
Dec 22, 2021 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 21, 2021

Always professional, reasonable, efficient & prompt. Every visit has been consistent, never attempting to tag on any unnecessary purchases or services. Thanks... More

by 1ejsantos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
Report | Print
Dec 21, 2021 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

Dec 23, 2021 -

Bates Nissan responded

1ejsantos1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc..

December 21, 2021

They were so amazing and nice. Super fast & fixed my problem perfectly. I will definitely be coming back next time. :) More

by Lanie.Nauta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask
Report | Print
Dec 22, 2021 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that our team here at Bates Nissan was able to help. Please don't hesitate to reach out if you need anything else.

Dec 23, 2021 -

Bates Nissan responded

Lanie.nauta, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc..

December 20, 2021

Service writer was patient with me in trying to obtain my insurance coverage for my Texas inspection. More

by BGGAUTIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Dec 21, 2021 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

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