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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

December 17, 2021

They were very friendly. We received an oil change, also They were very friendly. We received an oil change, also they rotated the tire and added air to our tire. They also inform us on when our last warran More

by Tfranklin2
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
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Dec 17, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Dec 21, 2021 -

Bates Nissan responded

Hi Tfranklin2, we are very happy to have provided you with such a positive experience!

December 17, 2021

Always friendly! Helpful, Honest, and the customer service team keeps you informed ever step of the way. The wait room is clean & comfortable plus stacked with snacks & the shuttle service is great as More

by GREENEFAMILY2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Kevin Adams, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady, Nicolas Young
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Dec 17, 2021 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Dec 21, 2021 -

Bates Nissan responded

Greenefamily2010, we are so happy to read such a great review about Bates Nissan, Inc.!

December 17, 2021

Not a long wait I had a good experience . I met some nice people . Thanks More

by GWENMCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Dec 17, 2021 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Dec 21, 2021 -

Bates Nissan responded

Hi Gwenmch, we are very happy to have provided you with such a positive experience!

December 16, 2021

Everyone was really helpful and made the process really simple. Will definitely recommend this dealership. More

by AHERN747
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Devin Williams Wilson
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Dec 16, 2021 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

December 14, 2021

I have been coming here for years. Fast and friendly service with a no pressure approach. More

by AZNCHIK254
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
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Dec 14, 2021 -

Bates Nissan responded

It's great to hear that Jesse was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

December 09, 2021

Really great service and nice people all around. Had a major repair done on my Nissan Titan Diesel and they did an excellent job. Nate and everyone else in the service department were really helpful. So g More

by Matt F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was really nice. I forgot her name but she really was helpful too., Nathaniel "Nate" Murphree
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Dec 10, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us, Matt. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nate and our team, and we look forward to working with you again.

December 09, 2021

I received an excellent customer service. Great service I received an excellent customer service. Great service department. They were all very knowledgeable, professional and friendly. More

by POQUENDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Dec 10, 2021 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

December 08, 2021

Nissan bates staff are very friendly and explain everything throughly.i will be A returning customer. More

by CAROLYN.BARNES12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Young
Report | Print
Dec 08, 2021 -

Bates Nissan responded

Carolyn, thank you for choosing Bates Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 08, 2021

Excellent service whether getting service, buying, or trading. It is friendly, direct, and easy to accomplish a goal. More

by jdtheisphd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Perez
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Dec 08, 2021 -

Bates Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 07, 2021

My advisor,Nicholas Young, was excellent. He welcomed me, indicating what my car needed; then he proceeded to keep me updated until it was done. Comfortable waiting area. More

by gigiminnie9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Young
Report | Print
Dec 07, 2021 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. Nicolas and our team appreciate your business and hope to see you again soon!

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