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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

December 06, 2021

Good service and all way answers questions on time.Dealership have good sales people A More

by Steviehunter45.sh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
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Dec 06, 2021 -

Bates Nissan responded

Stevie, Thank you for your business and this review. We're happy to hear Tyler and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2021

Bates Nissan has been taking care of us for years, they are absolutely AMAZING and will bend over backwards to help you! More

by Cmhorner4242
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Dec 06, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Tyler and our team, and don't hesitate to let us know if we can be of further assistance.

December 06, 2021

It a little wait but it ok with no appointment it exceptional for new customers More

by Huyta63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady, Nicolas Young
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Dec 06, 2021 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

December 04, 2021

So far, I bought a Titan truck, three Nissan cars and I am very satisfied with the cars, but I had problems with the truck hood, as when I drove on the highway sometimes the hood flew up and I had to stop More

by LENNOX.REID
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Devin Williams Wilson
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Dec 05, 2021 -

Bates Nissan responded

Thank you for your feedback. We will be sure to share your comments with our team. We appreciate you choosing Bates Nissan. We appreciate your loyalty to us.

December 04, 2021

It was my second dealership that I looked at for a used vehicle and they were able to find the truck I was looking for. More

by PRUNITT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williams
Report | Print
Dec 05, 2021 -

Bates Nissan responded

Thank you for choosing Bates Nissan! We appreciate your five-star feedback! We're glad we were able to help, and we hope to see you again. Congratulations on your new truck!

December 03, 2021

Would highly recommend Josh Snyder! He made our buying experience quick and easy! Clay O'Dell made the paperwork process quick. Thanks Bates Nissan! More

by Jeff Alejandro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua "Josh" Snyder, Clay O'Dell
Report | Print
Dec 03, 2021 -

Bates Nissan responded

Thank you for your very kind review, Jeff. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Clay, Josh, and our team here at Bates Nissan!

December 02, 2021

Fast service, respectful employees, everyone greeted my when I arrived. Jesse explain everything with me well More

by SVGonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Dec 02, 2021 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Jesse to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

December 01, 2021

I appreciate the help and salesmanship from Jeremiah on the purchase of the Nissan. There were others (three associates) that assisted with the sale; however, I do not remember their names. Thank you. More

by annieriggins15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Phillips, Elijah Talamantez
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Dec 01, 2021 -

Bates Nissan responded

Annie, Congratulations on your new vehicle! We are so glad that Jeremiah had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

December 01, 2021

I have never had a bad experience at the service department . Will be back in a couple of weeks for my wife’s car More

by TSMIANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Young
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Dec 01, 2021 -

Bates Nissan responded

Thank you! Nicolas and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

November 29, 2021

Could not have had a better experience, Josh was outstanding and got me everything I was looking for. 10/10 would recommend. More

by Vanessa Ruiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua "Josh" Snyder
Report | Print
Nov 29, 2021 -

Bates Nissan responded

Thank you so much for taking the time to share your fantastic feedback with us. We are delighted to learn about your positive experience here with Joshua. Congratulations on your new car, Vanessa! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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