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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.5
1,357 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,357 reviews

November 06, 2021

We enjoy Bates staff. They are polite, professional, and treat us like family. There are so many great people there. More

by SANDRAG42364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
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Nov 06, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department, Sandra! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 05, 2021

The service center itself was very good it is the service repair I don’t understand. More

by EGILBER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Nov 05, 2021 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

November 05, 2021

Got me in and out quickly. Kept me informed. Didn't try to upsell me useless service. More

by rockingwranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Young
Report | Print
Nov 05, 2021 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

November 04, 2021

Went in for oil change and tire rotation .was checked in within 10 min and out in1 an1/2 hours. More

by WILLIAMVICKWJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Nov 04, 2021 -

Bates Nissan responded

We appreciate you taking the time to leave us a five-star review. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan; we look forward to having you as one of our valued customers for many more years to come!

November 03, 2021

My paperwork was ready and presented in a timely manner. The car was ready when I arrived More

by davidsonb668
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Adams, Tremayne "Trey" Evans, Kevin Perez
Report | Print
Nov 05, 2021 -

Bates Nissan responded

Hi Davidsonb668, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 03, 2021

I bought new 2022 truck, in 3 days had to take back to fix 👎🏼😡😡😡😡👎🏼👎🏼👎🏼-0 More

by JOSEPINERO0409
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Williams, Clay O'Dell
Report | Print
Nov 20, 2021 -

Bates Nissan responded

Jose, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 02, 2021

This Delaership is great , always a great service and fast I recommended to all my friends . More

by RICHARDJUNIORDELGADO79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Nov 02, 2021 -

Bates Nissan responded

Thank you, Richard, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

November 02, 2021

Great service and personnel there always have great service from them alway have for years More

by MCINTOSHVD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember name
Report | Print
Nov 02, 2021 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 02, 2021

Fast, efficient, & curtious. Not costly. Wonderful service. Wonderful staff. Wonderful coffee and treats. Thank you More

by Imesdebbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Nov 02, 2021 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

November 01, 2021

Great customer service, clean environment. I just expected for someone to come out and greet customers at the cars More

by Riverae1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
Report | Print
Nov 02, 2021 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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