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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

October 08, 2021

Still working on getting my car fixed. Parts had to be ordered. I’m still waiting. More

by phdeamicis54
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Oct 10, 2021 -

Bates Nissan responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Bates Nissan, Inc.

October 07, 2021

This Nissan dealership is very professional. They are speedy, efficient and very informative. Would recommend. More

by Navajoinclan16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nicolas Young
Report | Print
Oct 07, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Oct 08, 2021 -

Bates Nissan responded

Navajoinclan16, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

October 05, 2021

Pretty good service, nice people and knowledge on what they're doing, Always my firsts choice to take care of my car. More

by jjavierdelgado6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Young
Report | Print
Oct 05, 2021 -

Bates Nissan responded

Thank you for taking the time to leave our service department a five-star review. We truly appreciate your business, Javier, and we look forward to serving you in the future.

Oct 06, 2021 -

Bates Nissan responded

Jjavierdelgado6, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2021

I love how Elijah listen to what I wanted snd needed. I never felt hassled or pushed into anything. Love my new Kicks!!! More

by wittywithoutyou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Elijah Talamantez
Report | Print
Oct 04, 2021 -

Bates Nissan responded

Thank you! Elijah and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan. Congratulations on your new Kicks!

Oct 04, 2021 -

Bates Nissan responded

Wittywithoutyou, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2021

Mostly positive experiences. A few small issues with my new vehicle, but I am practicing new levels of patience. I have purchased four vehicles from Bates Nissan and will likely continue purchasing from t More

by THOM4SURE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Andre Nash, Tremayne "Trey" Evans, Alexis "Lexi" Garcia
Report | Print
Oct 04, 2021 -

Bates Nissan responded

Thom, Thank you for taking the time to write this review and let our know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bates Nissan are glad to have you as a customer.

Oct 04, 2021 -

Bates Nissan responded

Thom4sure, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2021

Service was good but I don’t like that they don’t do appointments anymore More

by Mee1603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Oct 01, 2021 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Oct 02, 2021 -

Bates Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 30, 2021

Easy to service schedule courtesy timely shop recommendations to help keep in good conditions my vehicle More

by FERVARGAS2305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nicolas Young
Report | Print
Sep 30, 2021 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

Oct 01, 2021 -

Bates Nissan responded

Fervargas2305, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 29, 2021

My rating is high because the person I deal with, Tyler, is awesome. He is concerned and doesn’t patronize me. More

by LadyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Sep 30, 2021 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Tyler here at Bates Nissan.

Oct 01, 2021 -

Bates Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2021

Bates Nissan is Great organization with great Staff. Very professionals and customer services is awesome. Jesse Pady did an excellent job, make me feel welcome. More

by VSOTOIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Sep 29, 2021 -

Bates Nissan responded

Thank you for your business. We appreciate you taking the time to leave us this five-star review. We're happy to hear that Jesse was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Oct 01, 2021 -

Bates Nissan responded

Vsotoiii, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! We appreciate your positive review about your recent experience with us! We hope to see you soon!

September 29, 2021

Service was good overall. Had a coupon which made price for oil change & tire rotation fair. Believe I paid a little above fair value for engine and cabin air filter replacement. Work was done in a timely More

by TMANTRAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Sep 29, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback about our service department! We appreciate your great rating. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

Oct 01, 2021 -

Bates Nissan responded

Tmantravis, we are so pleased you enjoyed your visit to Bates Nissan, Inc.! We look forward to your next visit! Take care!

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