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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

September 27, 2021

Service was great and staff were very knowledgeable. Also, took time to explain everything about the service performed More

by ladyluv49.gb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Sep 27, 2021 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

Sep 29, 2021 -

Bates Nissan responded

Hi Ladyluv49.gb, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2021

Excellent experience!!! Jeremiah, Andre, Devin and the rest of the Bates Nissan staff was extremely welcoming and was very knowledgeable about their products and they also offered reasonable prices for ou More

by Nicki.Raines-Sparks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Wilson , Andre Nash, Jeremiah Phillips
Report | Print
Sep 24, 2021 -

Bates Nissan responded

Nicki.raines-sparks, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! It's experiences like yours that really keep us motivated! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2021

Love Bates Nissan, the only place I take my Rouge, very friendly staff and I am very happy with all my service needs. More

by CYNSTEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Sep 24, 2021 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

Sep 25, 2021 -

Bates Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 22, 2021

Awesome job thank you. Would recommend this service to family and friends. I regret not using the earlier. More

by sflowers26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Sep 22, 2021 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Sep 24, 2021 -

Bates Nissan responded

Sflowers26, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc.. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 21, 2021

Did not reset my oil mileage and removed oil sticker on windshield. They did not even look at the tire pressure maintenance alert that comes on everytime I start the truck More

by martin22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Sep 24, 2021 -

Bates Nissan responded

Martin22, we really appreciate you We look forward to your next visit! We hope to see you soon!

September 21, 2021

Done business with them for over 20 years. Super friendly and awesome customer service. Beat prices in Central Texas More

by Susanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Wilson-Williams, Andre Nash
Report | Print
Sep 21, 2021 -

Bates Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Susanne, for choosing Bates Nissan!

September 19, 2021

Product Specialist Elijah was very friendly and was extremely knowledgeable in all of the vehicle features. Thank you Clay O'Dell for making this process so very easy. More

by J1579COAMO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Elijah Talamantez
Report | Print
Sep 19, 2021 -

Bates Nissan responded

Thanks for your feedback on your recent visit to Bates Nissan. I'm glad to hear that Elijah and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Sep 20, 2021 -

Bates Nissan responded

J1579coamo, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

September 17, 2021

Personnel, facilities, and displays were all knowledgeable clean comfortable and relaxing. Coffee and the various waters were nice touch, More

by oldarmyguy1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Jeremiah Phillips
Report | Print
Sep 19, 2021 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

Sep 20, 2021 -

Bates Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 17, 2021

We were very pleased with the service from everyone especially Jeremiah. He said he loved his job and it shows. Thank You. More

by centersgeorgia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A very nice young man. Knowledgeable and willing to answer questions. He put the tags on my car. I thank him too., Andre Nash, Jeremiah Phillips
Report | Print
Sep 19, 2021 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Sep 20, 2021 -

Bates Nissan responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

September 15, 2021

Devin was very attentive and explained in detail about the vehicle of interest. The process was smooth and didn't take all evening. If I had to make a vehicle purchase again, I would choose Bates Nissan. More

by khart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Wilson, Andre Nash
Report | Print
Sep 15, 2021 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Devin here at Bates Nissan. Congratulations on your new vehicle!

Sep 16, 2021 -

Bates Nissan responded

Khart, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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