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Bates Nissan
Killeen, TX
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments.
Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,356 reviews
August 11, 2021
Very nice people, Very supportive and knowledgable. I Very nice people, Very supportive and knowledgable. I feel like my trade in was undervalued, but overall it was a good experience. The questions Very nice people, Very supportive and knowledgable. I feel like my trade in was undervalued, but overall it was a good experience. The questions we had were all addressed to our satisfaction. More
by Mary.ireland
Verified CustomerEmployees Worked With
Mark Williams, Kevin Perez, Zachary "Zach" Holland
August 09, 2021
Very friendly staff, they don't wait on you to get inside the building, they go outside to give you a nice welcome. Fast service for oil change. the building, they go outside to give you a nice welcome. Fast service for oil change. More
by Moraleslopez91
Employees Worked With
Nathaniel "Nate" Murphree, Jesse Pady
August 08, 2021
Worst dealership in Killeen. I dont know how many times I have to go in for them to do the job right the first time. I had to go in for the same thing 4 times in 1 week. have to go in for them to do the job right the first time. I had to go in for the same thing 4 times in 1 week. More
by DAVIDM.DUPUY
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady, Nicolas Young
August 07, 2021
Always pleased with the service and work done by Bates Nissan on my Nissan. I had cone to Bates for service and maintenance until my warranty and service plan ran out. I went to another place and that wa Nissan on my Nissan. I had cone to Bates for service and maintenance until my warranty and service plan ran out. I went to another place and that was a big mistake. I will bring it to Bates even though I no longer have the service plan and warranty. More
by IVORYCASTLEGIRL
Employees Worked With
Mike Rask, Nathaniel "Nate" Murphree
August 06, 2021
Dealership is very responsive to my needs though the Express Service for oil/Filter change and tire rotation took just over an hour, would think that express would be half an hour with an appointment. Express Service for oil/Filter change and tire rotation took just over an hour, would think that express would be half an hour with an appointment. Overall happy with service department. More
by davebeasley
Employees Worked With
Nathaniel "Nate" Murphree
August 06, 2021
Great service and friendly staff. The work was completed on adequate time. I waited for my vehicle and they have beverages available for you and a nice waiting are. on adequate time. I waited for my vehicle and they have beverages available for you and a nice waiting are. More
by JUANMENDOZA1959
Employees Worked With
Jesse Pady
August 05, 2021
They were fast and went over everything with me. The fellow that took the car was super helpful and nice. Everyone seemed to like their job and had positive attitudes. fellow that took the car was super helpful and nice. Everyone seemed to like their job and had positive attitudes. More
by Sdbridges22
Employees Worked With
Wore mask and don’t remember name
August 05, 2021
Once the appointment was made, everything went smoothly. I give Mr Jesse a 10 for his customer service. The work was done in a timely manner as promise. And they always do a good job smoothly. I give Mr Jesse a 10 for his customer service. The work was done in a timely manner as promise. And they always do a good job More
by gil.carreon
Employees Worked With
Jesse Pady
August 04, 2021
Fast schedule appointment, friendly because he offer me snacks and coffee, i really need my oil change fffgg fdcv vcfvcd f ggfdd qdfgggv f ddf snacks and coffee, i really need my oil change fffgg fdcv vcfvcd f ggfdd qdfgggv f ddf More
by irasema_reglin
Employees Worked With
I don't know
