Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bates Nissan
Killeen, TX
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments.
Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,356 reviews
August 02, 2021
I'm NOT writing anything and do not tell me that I have to do anything. Now stick that anyplace that you so desire. Do not send me any more of these stupid questions. to do anything. Now stick that anyplace that you so desire. Do not send me any more of these stupid questions. More
by butterworth70
Verified CustomerEmployees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady, Nicolas Young
August 01, 2021
I always have excellent visits. Service Adviser Nicolas Young patiently answered all of my questions and concerns. Nicolas took the time to explain everything that was performed on my vehicle and reassure Young patiently answered all of my questions and concerns. Nicolas took the time to explain everything that was performed on my vehicle and reassured me that I am on-track with my vehicle maintenance. More
by MYSPUTNIK1
Employees Worked With
Nicolas Young
July 30, 2021
Excellent customer service. Thank you for your professionalism and courteous greeting from all of the service department staff. I will recommend Nissan Bates to my friends and family. professionalism and courteous greeting from all of the service department staff. I will recommend Nissan Bates to my friends and family. More
by TONYLIENDO10
Employees Worked With
Nathaniel "Nate" Murphree
July 30, 2021
I appreciate that service tech explained and showed me the issue. The great thing is there was no need for repair. I am great full for that. the issue. The great thing is there was no need for repair. I am great full for that. More
by orickster
Employees Worked With
Nathaniel "Nate" Murphree
July 30, 2021
I have purchased from this dealership in the past so I had an idea of what the buying experience would be like was pleased by the service this was the fastest car buying experience I have ever had(I had p had an idea of what the buying experience would be like was pleased by the service this was the fastest car buying experience I have ever had(I had prequalified check before hand ) overall great job More
by CHOCOLATE-D
Employees Worked With
Robin O'Dell, Clay O'Dell
July 30, 2021
Not sure if this survey is for work on our Nissan or when we came into test drive. 🤷🏼♀️ For working on our car, restoring a belt…believe they did a really great job…and Tyler was fabulous!! Very respect we came into test drive. 🤷🏼♀️ For working on our car, restoring a belt…believe they did a really great job…and Tyler was fabulous!! Very respectful and considerate….does an excellent job!! More
by ree107
Employees Worked With
Tyler Linderman
July 29, 2021
Fantastic customer service. Mike communicated throughout the process so I was aware of what service was being performed, the timeline, and updates along the way. 5 star employee! the process so I was aware of what service was being performed, the timeline, and updates along the way. 5 star employee! More
by J.Snead
Employees Worked With
Mike Rask
July 29, 2021
Tyler in service was so helpful and assertive. I felt confident my car was in great hands. The wait was also not long. Everyone in the office was very helpful. confident my car was in great hands. The wait was also not long. Everyone in the office was very helpful. More
by Ljaime614
Employees Worked With
Tyler Linderman
July 29, 2021
My experience at Killeen Bates Nissan went well. I had to take my vehicle in for a recall service and everything was done in a timely manner. Overall a great experience. take my vehicle in for a recall service and everything was done in a timely manner. Overall a great experience. More
by CSANCHEZ7000
Employees Worked With
Tyler Linderman, Elijah Talamantez, Damon "Keith" Antolak
