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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

July 09, 2021

Mark Williams relieved a throbbing headache pain developed from another local dealer. In and out, one day, the vehicle I wanted and had test drove weeks earlier. The price dropped by $5K and I came More

by RON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williams
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Jul 10, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mark delivered such a great experience!

July 06, 2021

One of the best experiences purchasing a vehicle that I have every had and it was at a distance (Virginia). The team at Bates was awesome, I really enjoyed working with them to make this purchase for my da More

by BLP17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua "Josh" Snyder, Zachary "Zach" Holland
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Jul 06, 2021 -

Bates Nissan responded

Thanks for your feedback on your recent visit to Bates Nissan. I'm glad to hear that Josh, Zach and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Jul 09, 2021 -

Bates Nissan responded

Thanks for your feedback on your recent visit to Bates Nissan. I'm glad to hear that Josh, Zach and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 04, 2021

It was a easy place to purchase our 2019 Titan. The truck is great and the salesman was very nice to deal with. Thanks again More

by Charo Schmitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin O'Dell, Clay O'Dell
Report | Print
Jul 05, 2021 -

Bates Nissan responded

Charo, Thanks for sharing your thoughts about your experience with Bates Nissan. Congratulations on your new 2019 Titan! We appreciate your business and hope to see you again soon!

Jul 07, 2021 -

Bates Nissan responded

Charo Schmitt, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 04, 2021

I have been service from Bates Nissan since 2009. The sales department is excellent, the service department is super good aptitude friendly professional. Even the courier driver are real nice down to More

by JPerkins45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Report | Print
Jul 04, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Jul 07, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 03, 2021

As always Bates Nissan received my auto and completed the requested services in a timely manner. More

by BRENMW12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Jul 04, 2021 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

Jul 07, 2021 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

July 01, 2021

Tyler is a great service rep . Very prompt and respectful and his communication is perfect. He took care of me in a timely manner. Great service More

by STEVENRIVERA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Jul 01, 2021 -

Bates Nissan responded

Steven, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

Jul 03, 2021 -

Bates Nissan responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2021

Excellent customer service because of excellent people at Bates Nissan Killeen. They have demonstrated they know and understand how to connect with their customers. Thanks to them. More

by jamflora
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
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Jul 01, 2021 -

Bates Nissan responded

Thank you! Nate and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

Jul 03, 2021 -

Bates Nissan responded

Jamflora, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

July 01, 2021

Very professional staff, very friendly and caring.they are willing to go that extra mile to help you, and make you feel comfortable. They work well as a team. More

by Ochoa_alfred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Jul 01, 2021 -

Bates Nissan responded

Alfred, We are very happy to hear Tyler provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jul 03, 2021 -

Bates Nissan responded

Ochoa_alfred, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 30, 2021

Neeko service was Friendly and Outstanding with a Perfect Smile. More

by SandraSmith76542
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neeko, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
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Jul 01, 2021 -

Bates Nissan responded

Sandra, Thank you so much for your kind words for Neeko, and for taking the time to leave us this wonderful feedback!

Jul 03, 2021 -

Bates Nissan responded

Sandrasmith76542, we are so pleased you enjoyed your visit to Bates Nissan, Inc.! If you have any further questions, please give us a call. We're always happy to help!

June 29, 2021

Great customer service and awesome staff. Mike Rask did a excellent job by welcoming from the time he met me, and explaining everything that will happen to my car. More

by VSOTOIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Report | Print
Jun 30, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience!

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