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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

May 27, 2021

The dealer performed excellent services and was and very satisfied service department and explained multi -point inspection.They check the battery break pad tires and tire rotation. More

by enunez54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
May 28, 2021 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 27, 2021

Quick and efficient, I already had the car we wanted in mind and they quickly made it available to us and got us through the financial part easily. Second car I have bought from Bates and will be back for More

by Chris Mock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tremayne "Trey" Evans, Clay O'Dell
Report | Print
May 27, 2021 -

Bates Nissan responded

Congratulations on your new purchase, Chris! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

May 26, 2021

Bates Nissan has some of the friendliest staff. I am always greeted with smiles. The dealership was organized and clean. Refreshments are readily available to all. More

by Edie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Report | Print
May 26, 2021 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us a five-star review. We sincerely value your business and look forward to your next visit.

May 26, 2021

Courteous friendly staff knowledgeable mechanics that will get your vehicle in and out in an acceptable amount of time giving you a list of items not within specifications during their inspection of your More

by Thomas.e.burke3d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Report | Print
May 26, 2021 -

Bates Nissan responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We look forward to having you as one of our valued customers for years to come, Thomas

May 25, 2021

Amazing! I moved to TX a week ago, my car suddenly requested oil change I visit Bates Nissan they took my car immediately and did the service. Greatly appreciated! More

by dorisidones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Report | Print
May 25, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 24, 2021

Robin was attentive to our car purchasing needs.He didn’t shove cars down our throat we where not interested in . And he followed through on what he said he would do More

by Robertcurrin66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Adams, Robin O'Dell, Jesse Pady
Report | Print
May 24, 2021 -

Bates Nissan responded

Thank you, Robert, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Robin here at Bates Nissan. Congratulations on your new vehicle!

May 25, 2021 -

Robertcurrin66 responded

Thank y’all for being up front and mellow

May 21, 2021

Elijah T. Was awesome and so was Andre N. Great team to work with. They showed exemplary customer service. Go and See them ASAP. N More

by NIKI.LOCKHART
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Elijah Talamantez
Report | Print
May 22, 2021 -

Bates Nissan responded

Thank you for taking the time, Niki, to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bates Nissan are glad to have you as a customer.

May 21, 2021

Doing business with Bates Nissan for the last 30 years and Always provides excellent customer service. I’m glad to do business with them in Killeen Texas More

by AURY_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
May 22, 2021 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us once again to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

May 20, 2021

Douglas Davis and Kevin Perez are truly two great employees working for BATES NISSAN. They put their customers first, I’m so glad they were working with me. More

by professorlrw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Perez, Douglas Davis
Report | Print
May 21, 2021 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that both Douglas and Kevin met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 20, 2021

Great Service and very professional. Customer service was excellent. Break area was clean and they informed me if the work they did . Informed me of next maintenance schedule. More

by JLT18056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
May 21, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

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