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Bates Nissan
Killeen, TX
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments.
Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,356 reviews
March 26, 2021
I'm enjoying my used 2016 fiat.It may be used but it feels like new to me. This is the most reliable car I have ever had. Thanks Bates feels like new to me. This is the most reliable car I have ever had. Thanks Bates More
by osmosiscortez7
Verified CustomerEmployees Worked With
Kevin Adams, Joshua "Josh" Snyder, Robin O'Dell, Clay O'Dell
March 26, 2021
I purchased my frontier Saturday and had step rails installed today. the service was excellent, Mark took excellent care of my needs I highly recommend Bates Nissan for any vehicle needs and will cont installed today. the service was excellent, Mark took excellent care of my needs I highly recommend Bates Nissan for any vehicle needs and will continue to use them for all my vehicles now and in the future. More
by UJONES62
Employees Worked With
Mark Williams, Clay O'Dell, Kevin Perez
March 25, 2021
Service Dept is very professional and courteous. They explained everything in detail what service they provided. They also included the recall service while the appointment was for my 10,000 mile check explained everything in detail what service they provided. They also included the recall service while the appointment was for my 10,000 mile check up with no problem and no complaints! Great staff More
by Ortiz5456
Employees Worked With
Clay Odell is always professional, friendly and cares about his customers, Nathaniel "Nate" Murphree
March 25, 2021
Super nice and professional, kept me informed on the progress of repairs. Very upfront about cost and poss repairs. I have been to this dealership several times and no problem yet. A++++ progress of repairs. Very upfront about cost and poss repairs. I have been to this dealership several times and no problem yet. A++++ More
by GRIFFINJACK
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
March 25, 2021
Great a customer service and professional environment. The service that was conducted quick and painless from the time I pulled up until the time of completion. The service that was conducted quick and painless from the time I pulled up until the time of completion. More
by ROBERTLEE_ORALIA
Employees Worked With
Tyler Linderman, Clay O'Dell
March 25, 2021
Ingram family,The service was wonderful and the Ingram family, The service was wonderful and the customer service was wonderful. The sales person was patient. I would recommend Bates Nissan to Ingram family, The service was wonderful and the customer service was wonderful. The sales person was patient. I would recommend Bates Nissan to anyone. Jordan did a excellent job taking care of us. More
by Jermaineingram1
Employees Worked With
Andre Nash, Jordan Medford
March 25, 2021
Overall good customer service. The technician must be thorough when inputting data into the systems for accuracy. Very pleasant and inviting atmosphere. Will return again for service. thorough when inputting data into the systems for accuracy. Very pleasant and inviting atmosphere. Will return again for service. More
by TSTEPP28
Employees Worked With
Jesse Pady
March 25, 2021
Really helpful. The entire process went smooth. I appreciate the consideration to my time constraints and the respect for privacy when I had to make phone calls. appreciate the consideration to my time constraints and the respect for privacy when I had to make phone calls. More
by LUIS.C.MORA1
Employees Worked With
Kevin Perez, Jeremiah Phillips
March 25, 2021
They are always pleasant and heipful. The waiting area is clean and set up for social distancing. They keep my car in good shape for me is clean and set up for social distancing. They keep my car in good shape for me More
by PIZZA.QUEEN
Employees Worked With
Mike Rask, Nathaniel "Nate" Murphree
March 25, 2021
The staff were very helpful and informative of everything. It was fast and convenient, very detailed and the workers take pride in their job. wonderful service. everything. It was fast and convenient, very detailed and the workers take pride in their job. wonderful service. More
by florezjeffrey21
Employees Worked With
Tyler Linderman
