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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

March 24, 2021

Service went promptly. Every thing was explained what was being done and about long it was going to take. I will definitely go back for service. More

by Msam512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Kevin Adams, Nathaniel "Nate" Murphree
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Mar 25, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 24, 2021

I have been coming to this dealership since I brought the car. They have taken good care of me, and taken care of any concerns I may have More

by Janet57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Mar 25, 2021 -

Bates Nissan responded

Janet, i's great to hear that we have taken good care of you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

March 23, 2021

Very professional, and explained everything that was being done. Completed in a timely manner. Vehicle was vacuumed out when it was picked up. Once I picked up it was explained what was done More

by TANKERTUFF12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
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Mar 23, 2021 -

Bates Nissan responded

Thank you for choosing Bates Nissan; your feedback and five-star rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 23, 2021

Nate explained what need to happen to do the repairs on my truck. He also kept me up dated on progress. Work was completed In a timely manner as well. More

by Frankierobins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Mar 24, 2021 -

Bates Nissan responded

Thank you, Frankie, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nate and our team, and we look forward to working with you again.

March 23, 2021

The staff was all very helpful & welcoming to me & my family! Thanks to Anthony & Andre! Happy I was able to make my purchase with their help! More

by klarissa.gonzalez14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony , Andre Nash
Report | Print
Mar 23, 2021 -

Bates Nissan responded

Thank you, Klarissa, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Anthony and Andre here at Bates Nissan. Congratulations on your new vehicle!

March 23, 2021

The workers at this fine establishment helped my wife and I find the perfect car and a bank to finance it for us. Would definitely recommend to my friends and family. More

by JCPRUNTYII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Douglas Davis, Jordan Medford
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Mar 23, 2021 -

Bates Nissan responded

Thank you for sharing your thoughts about your experience with Bates Nissan. Congratulations on your new purchase! We appreciate your business and hope to see you again soon!

March 22, 2021

Got me in and out within a reasonable amount of time. Great service. Highly recommend Bates Nissan and will continue to be a patron there for years to come. More

by THOM4SURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Mar 22, 2021 -

Bates Nissan responded

Thanks for sharing your experience with Bates Nissan, Thom! We appreciate your business and look forward to seeing you again soon!

March 20, 2021

The service was great, Friendly staff able to answer all questions. The lady at the desk entering the showroom is the best PR you could have. More

by LINRYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Mar 21, 2021 -

Bates Nissan responded

Thank you for leaving us a review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything else we can help you with, please let us know!

March 20, 2021

Trey did a great job at showing and explaining to me all the new features of the 2021 Rogue. Clay and Trey were both friendly and helpful too. More

by cbennett797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tremayne "Trey" Evans, Clay O'Dell
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Mar 21, 2021 -

Bates Nissan responded

Thank you for your review! It's fantastic to hear that Trey and Clay provided you with great customer service while assisting you with your new purchase. Thanks again for choosing Bates Nissan, and enjoy your new Rogue!

March 19, 2021

The dealership is always respectful and professional. Very smooth process. David and Josh found the right vehicle for me and spent the time with me to get comfortable with driving it. More

by DHATEECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Joshua "Josh" Snyder
Report | Print
Mar 21, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with David and Josh. We're glad to hear our team delivered such a great experience and hope you enjoy your new vehicle!

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