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Bates Nissan

Killeen, TX

Overview
Reviews
Vehicles
4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

March 11, 2021

Great customer service and experience. My advisor was Great customer service and experience. My advisor was amazing! He took the time to explain everything regarding my vehicle, and even went the extra More

by Daneskastarling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Mar 11, 2021 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

March 11, 2021

Always a great experience of service and courtesy! I’ve been going to Bates for many yrs and have never had less than 10 rating!! More

by KANELA0220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Jesse Pady
Report | Print
Mar 11, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 11, 2021

They have the best price, inventory and service. This is my second purchase and I will not go anywhere else. They always take care of us. More

by Sablan670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Kevin Adams, Tremayne "Trey" Evans
Report | Print
Mar 12, 2021 -

Bates Nissan responded

It's great to hear that we were able to get you exactly what you needed again. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for continuing to choose Bates Nissan!

March 11, 2021

Excellent Service every time. I have my vehicle serviced at Bates Nissan of Killeen on a regular basis and always get the Best service. I highly recommend them. More

by MARYAUSTINCRAWFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Report | Print
Mar 12, 2021 -

Bates Nissan responded

Thank you very much for your business and this review. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

March 10, 2021

I had a pleasant time. Waiting for my car to be ready. I like the fact that theirs coffee, water & tea. And their are also snacks to eat while you wait. Also you can watch their t.v. in house remodeling. Th More

by CARMEN_M_ROSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Mar 10, 2021 -

Bates Nissan responded

Carmen, thank you for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

March 09, 2021

Was very help ful and patient when on the phone with car insurance and knowledgeable, got exactly what I wanted great deals. I recommend to go here. More

by MALACHIHUDDLESTON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
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Mar 10, 2021 -

Bates Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bates Nissan!

March 09, 2021

After listening to our concerns, a thorough investigation revealed the problem was with a backup camera we had installed. We were pleased with the service we received and will continue to do business with Ba More

by ELLAFREEMAN79
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Mar 09, 2021 -

Bates Nissan responded

Thank you for your very kind review, Ella! We strive to make sure that all of our customers leave happy, and it's great to hear that you're pleased with our service here at Bates Nissan. We look forward to seeing you again!

March 08, 2021

Bates Nissan Service is always friendly, honest, and affordable. I have tried other Nissan dealerships for service, but there is nothing like Bates. You're the best! More

by KYLOSTALO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Mar 08, 2021 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear that Jesse and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 08, 2021

Scheduling my appointment was fast and easy. Drop off the night before was convenient for our work schedule and my service associate was friendly.Great! More

by kehaulanimurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree, Jesse Pady
Report | Print
Mar 08, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department. We appreciate you taking the time to leave us this five-star review! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 06, 2021

Successful teamwork is essential for anyone attempting complete projects successfully and that was what I got from team Wilma. Andre and Cynthia. A job well done. Thank You Guys Donella More

by mcfaydend58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia (Receptionist), Wilma Acosta, Andre Nash
Report | Print
Mar 06, 2021 -

Bates Nissan responded

Donella, thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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