Bates Nissan

I am completely dishearten, frustrated, and alarmed with owning a new 2020 Nissan Rogue purchased at BATES NISSAN after a dangerous situation with my Rogue happen this week. After finding out that the Servi owning a new 2020 Nissan Rogue purchased at BATES NISSAN after a dangerous situation with my Rogue happen this week. After finding out that the Service Center could not find anything wrong with my Rogue with less than 450 miles on it I am left to drive a dangerous SUV which could cause a serious accident. I was told to drive the Rogue and if this dangerous situation happens again let them know. What about my life and what could happen if this new Rogue starts again bucking uncontrollably with the engine loudly roars when I am in traffic. No one seems to care at this dealership about the welfare of their customers and/or taking responsibility for their vehicles! More

I don't like service being added when. I don't request them. I don't want tires rotated nor need you to do it them. I don't want tires rotated nor need you to do it More

The service representative was very nice, hospitable, and paid attention to our needs. He answered all of our questions, and was knowledgeble regarding our needs. We were able to book asap. paid attention to our needs. He answered all of our questions, and was knowledgeble regarding our needs. We were able to book asap. More

Thanks to Nate and Bates service department. They fixed my issue with the radio volume knob with an update. Very pleased. I just had to relax all my presets, wish the would have mentioned this after the up my issue with the radio volume knob with an update. Very pleased. I just had to relax all my presets, wish the would have mentioned this after the update. More

The service advisor Tyler Lindman is the personification of superb customer service, and a consummate professional. TYLER is an reflection of the magnificent leadership #1. of superb customer service, and a consummate professional. TYLER is an reflection of the magnificent leadership #1. More

Great work and a great help. Mike was the individual who helped me. The process was explained to me and all my questions were answered. I was provided with prompted feedback and follow-ups. I was also provi helped me. The process was explained to me and all my questions were answered. I was provided with prompted feedback and follow-ups. I was also provided a ride to my home and back to the dealership. Thank you very much. More

Tyler was the person who helped me. He was very helpful There was parts that needed to be ordered, they ordered them and replaced them in a reasonable time. Also I did not have to wait very long. I was There was parts that needed to be ordered, they ordered them and replaced them in a reasonable time. Also I did not have to wait very long. I was very pleased More

Great service, the staff is friendly and professional. The staff know their offer and can assist you to make an informed decision. So far we are happy with our choice. The staff know their offer and can assist you to make an informed decision. So far we are happy with our choice. More

Service is great as always. The staff is always professional and friendly. I wouldn't go anywhere else. Bates Nissan is my kind of place. professional and friendly. I wouldn't go anywhere else. Bates Nissan is my kind of place. More

Great service department and always take good care of my family of vehicles. The staff is very professional and explains in details the service provided. family of vehicles. The staff is very professional and explains in details the service provided. More