
Bates Nissan
Killeen, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Friendly and courteous costumer service, very knowledgeable and took time to explain every detail. I was extremely pleased in the time it took for my oil to be changed. knowledgeable and took time to explain every detail. I was extremely pleased in the time it took for my oil to be changed. More
Service was super and don’t forget about parts department /my wife and I got the vehicle 🚗 we wanted .GO TEAM BATES and ANOTHER good year /my wife and I got the vehicle 🚗 we wanted .GO TEAM BATES and ANOTHER good year More
Staff at the dealership are friendly and courteous. I was extremely pleased in the time it took for my oil to be changed and tires rotated. My only disappointment was that my vehicle wasn’t vacuumed out. I’m extremely pleased in the time it took for my oil to be changed and tires rotated. My only disappointment was that my vehicle wasn’t vacuumed out. I’m not sure if this is due to the ongoing pandemic right now. Otherwise, the service was great. More
Very clean and organized sales person was very respectful,sales person seem to be very knowledgeable about the vehicle,finance person was very helpful as well. respectful,sales person seem to be very knowledgeable about the vehicle,finance person was very helpful as well. More
Elijah and Clay made this buying experience extremely smooth and easy. Hands down the best car buying experience I’ve had. I love my new Rogue ! smooth and easy. Hands down the best car buying experience I’ve had. I love my new Rogue ! More
Friendly costumer service, on time and explain everything in detail. I did not have to wait much for my vehicle to be done. The rep. provided great service and was very attentive. in detail. I did not have to wait much for my vehicle to be done. The rep. provided great service and was very attentive. More
employees are not knowledgeable of car services.no employees are not knowledgeable of car services. no service coupons were offered at all. place is dirty. i was told two different prices for ser employees are not knowledgeable of car services. no service coupons were offered at all. place is dirty. i was told two different prices for services. nothing in writing any where. More
Michael Rask in service went above and beyond in handling my vehicle situation. He kept communicating with me which is comforting when your vehicle is in the shop. Very professional and friendly. Thank you B my vehicle situation. He kept communicating with me which is comforting when your vehicle is in the shop. Very professional and friendly. Thank you Bates service team for all you do. More
I would like to thank the sales Representative and Sales Manager for their wonderful customer service which was of the highest order along with friendly attitudes. Manager for their wonderful customer service which was of the highest order along with friendly attitudes. More
This was the worst experience i ever had with Nissan. Nissan has always been good to me quick and excellent customer service. Everytime i would get Tyler and hes great at what he does. My previous visit Nissan has always been good to me quick and excellent customer service. Everytime i would get Tyler and hes great at what he does. My previous visit was terrible my service guy was mike i felt like he was giving me incorrect pricing also not doing research for previous procedures that were done before. I left my car a day before at pm and my car was finished 4pm the next day i received a phone call 11am with the issue mainly being caused by the battery. I kept calling to see if my car was ready and was constantly getting the run around.im disappointed with the terrible experience i received. The best part was the free vacuum which was great. More