
Bates Nissan
Killeen, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Awesome team with great leadership from the owner Bob Bates to Kevin Adams to Wilma Acosta, Clay O’Dell, David Vahrenkamp, Savina, Christy O’Dell, Cynthia aware, Kevin Pérez, André Nash, and Treymaine Ev Bates to Kevin Adams to Wilma Acosta, Clay O’Dell, David Vahrenkamp, Savina, Christy O’Dell, Cynthia aware, Kevin Pérez, André Nash, and Treymaine Evans. It was a pleasure doing business here and we will be back for our next Nisssan More
I went in for one key it took over 7 hours when it should have taken 20 min tops they tried to hold my car overnight however I was not leaving without my car I needed to go to work and looking at my gas afte have taken 20 min tops they tried to hold my car overnight however I was not leaving without my car I needed to go to work and looking at my gas afterwords they used more than they should have to program one car key and when I called for an update I was told Tyler was on lunch break he would call in a few min more hours went by so I just showed up and he was not on lunch break More
We purchased a used Rogue and we negotiated everything through text. It was so easy. Bates Nissan was so accommodating and sent me photos of the vehicle and blemishes. When we came in, Mark Williams was g through text. It was so easy. Bates Nissan was so accommodating and sent me photos of the vehicle and blemishes. When we came in, Mark Williams was great to work with. It was the fastest and easiest vehicle purchase! More
Jordan was very helpful and extremely knowledgeable I appreciate everything he did to help in the lease of the car I would ask him to help in the future appreciate everything he did to help in the lease of the car I would ask him to help in the future More
Thank you for the absolutely Awesome customer service! Really appreciate all Nissan does and have done for my vehicle over the years! My family and I appreciate it. Really appreciate all Nissan does and have done for my vehicle over the years! My family and I appreciate it. More
Kenny was awesome and very patient and friendly with me. I couldn’t ask for a better salesman. I was greeted at the door as soon as I walk in and I felt at home. I couldn’t ask for a better salesman. I was greeted at the door as soon as I walk in and I felt at home. More
The oil change took too long. It was 1 hr 20 minutes for a simple oil change. I’m trying to rebuild my trust with this company after my last couple of experiences. On this oil change I was told my brakes we a simple oil change. I’m trying to rebuild my trust with this company after my last couple of experiences. On this oil change I was told my brakes were great but last oil change I was told it needed to changed and the brake pad change was $300 for a brake pad change. More
Excellent experience purchasing a new truck at Bates. Sales staff and management made it an easy and pleasant and seamless process. They gave me a fair deal on my trade and the purchase price of the new Sales staff and management made it an easy and pleasant and seamless process. They gave me a fair deal on my trade and the purchase price of the new truck was the best I have found. They definitely earned a new customer. More
Sales person was very friendly. Not pushy at all. Car wasn’t very detailed but Rob got it done. Still not the best detailing job. Got car home and glove box had not been cleaned. Expected more from retai wasn’t very detailed but Rob got it done. Still not the best detailing job. Got car home and glove box had not been cleaned. Expected more from retailers. That is the only reason for 4 stars and not 5. More