
Bates Nissan
Killeen, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Tyler has been excellent in customer service with regards to his interpersonal relationship and professional conduct with customers. He is a great asset to Bates. to his interpersonal relationship and professional conduct with customers. He is a great asset to Bates. More
Keith was very knowledgeable, friendly, with no pressure to rush and purchase. Thank you very much for your help in the buying process. I will recommend Bates Nissan. to rush and purchase. Thank you very much for your help in the buying process. I will recommend Bates Nissan. More
Perfect interaction and transparency from the beginning to end at Bates Nissan! Each person I dealt with from the dealership was straightforward and easy to communicate with. 100% satisfied! to end at Bates Nissan! Each person I dealt with from the dealership was straightforward and easy to communicate with. 100% satisfied! More
They were friendly and very attentive in my interests and helped me through the entire process. I would highly recommend coming back and recommend this place to my battles. helped me through the entire process. I would highly recommend coming back and recommend this place to my battles. More
Friendly only one thing , I wonder why the service people don't check to make sure that the gps works . just asking is not making sure that everything is working correctly . also clock . my husband d people don't check to make sure that the gps works . just asking is not making sure that everything is working correctly . also clock . my husband does not always remember to ask about these things . So please make them routine checks also . otherwise service is good, people are friendly Have been coming here for several years . Have purchased our last three cars here . More
Pretty quickly taken care of. Would highly recommend to anyone in need of maintenance on their vehicles. I will definitely be back for any further maintenance anyone in need of maintenance on their vehicles. I will definitely be back for any further maintenance More
The whole experience was awesome I couldn’t have asked for a better salesman. The management team was wonderful as well. It was fast and effortless Thanks for a better salesman. The management team was wonderful as well. It was fast and effortless Thanks More
I toke my car in for a air bag light. I told him to call before repairs were done. I was not informed and the work was done. I was told it was a loose wire. I got charged 130.00. The light came on again and before repairs were done. I was not informed and the work was done. I was told it was a loose wire. I got charged 130.00. The light came on again and I was told it could not be fixed because the part can not be ordered yet. No time frame when. And I would have to pay even thought it should have been fixed the first time I toke the car in. I never had this trouble before. Now I have to drive a car with no air bags and I have a family with two kids. I am very disappointed. I was even taking my Dodge Grand caravan to you but now I am think of going some where else. More
Always a positive experience at Bates Nissan. The service department is friendly. The lady at service window for payment is always kind and helpful. Thank you for making the entire visit positive department is friendly. The lady at service window for payment is always kind and helpful. Thank you for making the entire visit positive More
Knowledgeable, friendly, fast service, helpful, I got there an hour early, service dept took me right in, was told would take about 1 hour 15 minutes took only 45 minutes, impressed there an hour early, service dept took me right in, was told would take about 1 hour 15 minutes took only 45 minutes, impressed More