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Bates Nissan

Killeen, TX

4.6
1,356 Reviews
At Bates Nissan, we constantly strive to make customer satisfaction our primary goal. This is evident from our completely Nissan Certified sales staff, to our fully trained and Certified Parts and Service Departments. Thanks again for shopping Bates Nissan, where “We Treat You Like Family”!
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5501 E Central Texas Expressway

Killeen, TX

76543

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Showing 1,356 reviews

November 17, 2020

Service went above and beyond to assist me and my truck was done in about the time expected and they even reattached my big guard More

by TITAN TOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Nov 17, 2020 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 16, 2020

It is always a pleasant to come in and get my service done. Everyone is professional and courteous. This was my first time dealing with Mr. Price and it was a good experience. More

by Love my Altima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Kirwan*****, Charles Price
Nov 16, 2020 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

November 11, 2020

Nate took care of us with our vehicle. Very informative. Gave updates and ensures our vehicle was safe to drive. All issues and then some were fixed More

by DrSlim0810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Nov 12, 2020 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

November 09, 2020

They took real good care of me, they worked hard to get me approved, great customer service and great vechiles definitely recommend bates nissan. A More

by christiepdlv33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Morris, Joshua "Josh" Snyder, Nathaniel "Nate" Murphree, Kevin Perez
Nov 09, 2020 -

Bates Nissan responded

Christie, Thanks for sharing your thoughts about your experience working with our Bates Nissan Team. We appreciate your business and hope to see you again soon!

November 07, 2020

The best service experience I’ve ever had. Will definitely come back in the future. Plan on have all my service done here from now on. More

by TIMOTHY_LINDEMAN_JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Charles Price, Jesse Pady
Nov 07, 2020 -

Bates Nissan responded

It has been a pleasure serving you, Timothy. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

November 06, 2020

I came in with a problem with a tire; I had pick up a large nail. It was fixed promptly and the service personnel were very courteous and helpful. More

by TEDANDREAS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
Nov 06, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 05, 2020

Kevin Adams and Trey were Awesome!!! Best experience ever. They were friendly, enthusiastic, very personable, professional, ask us what our needs were, showed us several vehicles to choose from. They li More

by gabecabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Adams, Tremayne "Trey" Evans
Nov 05, 2020 -

Bates Nissan responded

Thank you for your kind words for Kevin and Trey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

November 05, 2020

Everything presented online was accurate.-Bates Nissan is what Customer Service means; they don't belittle you, they don't shmooze you, they just simply help get you what you need and want in a straight forw More

by ROXSQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin O'Dell, Kevin Perez, Zachary "Zach" Holland
Nov 05, 2020 -

Bates Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bates Nissan are glad to have you as a customer.

November 05, 2020

Good company. Great people, always. Willing to work with you without a hassle. Very accommodating and friendly. We will always come here for a new or used vehicle. More

by NATEANDKARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin O'Dell, Clay O'Dell
Nov 06, 2020 -

Bates Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bates Nissan!

November 04, 2020

I always get the beat service at bates! Thanks for all you do in keeping my vehicle serviced. I will continue to purchase and service here More

by Truehijabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Tyler Linderman, Nathaniel "Nate" Murphree
Nov 05, 2020 -

Bates Nissan responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

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