
Bates Nissan
Killeen, TX
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1,355 Reviews of Bates Nissan
When I walked in the service department I was greeted and ask what help I needed. Told me there was a special reduced price on oil charges. Which I told him I had the service contract. Very nice man. Whe ask what help I needed. Told me there was a special reduced price on oil charges. Which I told him I had the service contract. Very nice man. When he came to me after the service told me that everything is topped off. More
I have been coming to this dealership for many many years to purchase vehicles and have them serviced as well. Austin has been instrumental in helping me solve any problem or concern I had and was very profe to purchase vehicles and have them serviced as well. Austin has been instrumental in helping me solve any problem or concern I had and was very professional as well as personable when dealing with me. I always feel comfortable and quite happy with the service I have received. More
The Service Advisor Nate is a consummate professional and dedicated associate. The receptionist Rebecca has an angelic personality, and is cordial, and polite. dedicated associate. The receptionist Rebecca has an angelic personality, and is cordial, and polite. More
My wife kept this appointment at 3:30 on a Monday. She had telephoned to set up the appointment on Friday or Saturday The service dept. did not have a record of her call when she arrived, but told She had telephoned to set up the appointment on Friday or Saturday The service dept. did not have a record of her call when she arrived, but told her they would try to get to her if she would wait. The reason for the service was an oil change. After more than two hours of waiting, they told her they would be unable to service the pickup on that day.. I would recommend this service center because my prior experience with them had been good. More