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Bates Nissan

Killeen, TX

4.6
1,351 Reviews
Call Dealership (254) 699-7181

5501 E Central Texas Expressway

Killeen, TX

76543

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1,351 Reviews of Bates Nissan

October 13, 2023

Good customer service, he knew what services my vehicle needed and was able to tell me what major services I need in the future. More

by jose a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Oct 16, 2023 -

Bates Nissan responded

Thank you so much, Jose, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bates Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
October 12, 2023

Very helpful and professional. Exceeded all my expectations. Mark is an excellent sales person and a great asset to Bate’s Nissan More

by ALS36204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Williams, Clay O'Dell
Report | Print
Oct 13, 2023 -

Bates Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Mark! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
October 11, 2023

Excellent service awesome associates excellent service team excellent waiting area will return for more services More

by Dee15jay15
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Oct 11, 2023 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
October 10, 2023

Marshall was very professional and also very informative I had a great over all experience More

by Bri.nanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree, Marshall Egson
Report | Print
Oct 11, 2023 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Marshall and our team, and we look forward to working with you again.

Helpful
October 09, 2023

The only Dealership I’ll conduct business with. I recommend all my friends and family members. More

by LADYD7592
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tremayne "Trey" Evans, Clay O'Dell
Report | Print
Oct 09, 2023 -

Bates Nissan responded

Thanks for your feedback on your recent visit to Bates Nissan. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Helpful
October 06, 2023

Always a great experience. Great customer service from the time I schedule my appoint until I pick up my vehicle. Yesterday I used the shuttle to get back to work while my car More

by Viv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis (shuttle driver), Alex (service technician), Austin Miller
Report | Print
Oct 08, 2023 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

Helpful
October 06, 2023

When I walked in the service department I was greeted and ask what help I needed. Told me there was a special reduced price on oil charges. Which I told him I had the service contract. Very nice man. Whe More

by DIANAPOWEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Oct 08, 2023 -

Bates Nissan responded

Thanks for sharing about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

Helpful
October 05, 2023

Everything was good just had to wait 3 hours and I thought it would only take 2 hours More

by Monicam.36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Austin Miller
Report | Print
Oct 06, 2023 -

Bates Nissan responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for your patience and for choosing Bates Nissan!

Helpful
October 05, 2023

Thanks Baits Nissan Experience is good i like bait Nissan i like way of service More

by nusratsiddiqui06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Oct 06, 2023 -

Bates Nissan responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

Helpful
October 04, 2023

Excellent customer service and thanks for providing the video of my car that explains every detail of the services👏 More

by Oscar373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Oct 06, 2023 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
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