Back

Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

Directions

By Type

1,355 Reviews of Bates Nissan

October 22, 2020

Everyone was so helpful! They are there to take care of the customer!!! Awesome! Thanks they made sure I was taken care of from the beginning to end! More

by Betty Fredrickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Kevin Adams, David Vahrenkamp, Robin O'Dell, Clay O'Dell, Jeremiah Phillips
Oct 22, 2020 -

Bates Nissan responded

Hi Betty! We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 21, 2020

Great business to deal with. Knowledgeable staff and friendly! Great prices as well. Definitely will use them in the future. Damon was very friendly also. More

by CODELL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Kevin Adams, Clay O'Dell, Kevin Perez, Damon "Keith" Antolak, Alexis "Lexi" Garcia
Oct 22, 2020 -

Bates Nissan responded

Here at Bates Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your 5 star review!

October 20, 2020

Wonderful sales department! Went the extra mile to insure satisfaction. Will consider Bates for all future purchases. I knew what I needed and how much I was willing to spend. Sales department w More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin O'Dell, Clay O'Dell
Oct 21, 2020 -

Bates Nissan responded

Thank you, Jason, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bates Nissan are glad to have you as a customer.

October 19, 2020

Josh was very helpful and very polite. Dealership Josh was very helpful and very polite. Dealership was clean and comfortable. Completing paperwork took no longer than it does at other dealershi More

by dmcglothlin0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua "Josh" Snyder, Clay O'Dell
Oct 19, 2020 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

October 17, 2020

Service is great...price is very high. Personnel very friendly and professional. Keeps you very informed. Area very clean and comfortable. Nice environment and friendly service More

by CAMBU8851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Charles Price, Jesse Pady
Oct 18, 2020 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

Jun 22, 2021 -

CAMBU8851 responded

All is great

October 17, 2020

Great dealership! I’ve purchased multiple cars from here. The sales staff is always friendly and they take great care of their customers. Highly recommended! More

by WENDELL.HOOD.34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Damon "Keith" Antolak
Oct 18, 2020 -

Bates Nissan responded

Thank you, Wendell! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

October 15, 2020

Bares Nissan provided Expedient, quality service. The service department associate was friendly, knowledgeable and up front. My services were completed 90 minutes sooner than estimated and the service de More

by Kacordero0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Oct 15, 2020 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 15, 2020

They did a great job. Outstanding work as usual. I always have a great experience. They always take the time to make sure everything is done well. More

by Ace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Oct 16, 2020 -

Bates Nissan responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

October 14, 2020

Very friendly staff! First time customer I dropped in without an appointment and they got me in for an oil change and a tire rotation within an hour! I’m new to the area and will definitely make them my More

by lorifarson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was very friendly although I didn’t catch her name! , Charles Price
Oct 14, 2020 -

Bates Nissan responded

Lori, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

October 14, 2020

Fixed the issue I was having with my Titan XD and ensured it was properly repaired in a timely manner. More than pleased with the results of what was done. More

by TERRICOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Oct 14, 2020 -

Bates Nissan responded

Terri, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

...
101
...