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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

October 14, 2020

I deeply appreciate the way the service dept. intervened to get the film off my headlights as this was and is a safety hazard. In the process of the cleaning the plastic is a little scratched; but visibili More

by MGREE53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Windell, Cortney Wrennall
Oct 14, 2020 -

Bates Nissan responded

Thank you so much for your service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

October 14, 2020

Very professional and courteous. I went in to have the oil changed and a few other things looked at. I had no appointment, if they took my car in, and had it back to me the same day. More

by Belgium777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Oct 14, 2020 -

Bates Nissan responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jesse and our team, and don't hesitate to let us know if we can be of further assistance.

October 13, 2020

Excellent and friendly customer service. Treated like one of the family. Would highly recommend Bates Nissan to all my friends and family. Will definitely purchase another vehicle here at Bates Nissan. More

by ASTROCOW05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin O'Dell, Clay O'Dell
Oct 13, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 10, 2020

Awesome service everytime. Friendly and professional crew. There was no long wait for an appointment. Was seen, and taken care of as soon as I arrived. Always had a great experience! More

by DIVINEESSENCE67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Oct 11, 2020 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 10, 2020

Good service overall. I just had one issue. They didn't reset one of the warning lights. I dont even know what it's for. I dont remember the name of the person who helped me. More

by gcole5.cc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Oct 11, 2020 -

Bates Nissan responded

Hello, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 09, 2020

I have gotten 98% of my car work done here. I can call if I have a problem and take it in the next day to get fixed. This last time they had to order the part but when it came my car was fixed within a coupl More

by JAFLORA03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Oct 09, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

October 09, 2020

I’ve been a customer of Bates Nissan for the last 15 years. They are always prof and courteous. I would recommend them to all my friends More

by pc8390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Tremayne "Trey" Evans, Jeremiah Phillips
Oct 09, 2020 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 09, 2020

I am totally sold on going to Bates Nissan. In 10 years, I have gotten 5 or 6 cars, and even my kids have gotten there last 2 or 3 from Bates More

by PEGGYJ06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Oct 09, 2020 -

Bates Nissan responded

Thank you, we truly appreciate your feedback and your loyal patronage! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan, we look forward to serving you again in the future!

October 09, 2020

Thing I find the future.....😁I love workin at Bates Thing I find the future.....😁 I love workin at Bates Nissan I learn alot workin at Bates Nissan everyday I learn something workin there . I experie More

by CHRISBARBOUR3
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Kandace Morgan, Cortney Wrennall, Kevin Adams, Tyler Linderman, Nathaniel "Nate" Murphree, Clay O'Dell, Kevin Perez, Jesse Pady
Oct 11, 2020 -

Bates Nissan responded

Chris, Thank you for taking the time to share your thoughts on working with our whole team. We're glad to hear we delivered such a great service experience!

October 08, 2020

Jordon was friendly and very helpful we told him what we was looking for and he did his best to help and didn’t try to get us to get something we didn’t want More

by slamcik3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Kyle Morris, Jordan Medford
Oct 09, 2020 -

Bates Nissan responded

Thank you so much for choosing Bates Nissan! Congrats on your new purchase, we're happy to hear that Jordan was able to assist you in finding just the right vehicle.

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