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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

September 01, 2020

They did a good job and they took there time to answer any questions that u may have. Real professional. I would recommend a friend. More

by brighteyes2259
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin O'Dell, Kevin Perez
Sep 02, 2020 -

Bates Nissan responded

Thank you so much for your kind words and for taking the time to leave us this wonderful feedback!

September 01, 2020

I’m always happy when I come to the dealership to have work done on my Vehicle. The service advisor was very friendly and didn’t doubt me when I had an issue with one of my tires and asked for another me More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Sep 02, 2020 -

Bates Nissan responded

Thank you so much for your kind words, John. We appreciate you taking the time to leave us this wonderful feedback!

September 01, 2020

Nissan bates understood my situation and helped my family get into a amazing vehicle at a great price. Thank you! I highly recommend buying over Automax or any dealerships in killeen. More

by alex.dd.araujo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Morris, Clay O'Dell, Anthony Hampton
Sep 02, 2020 -

Bates Nissan responded

Here at Bates Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience and it was a pleasure having you at the dealership. We appreciate your review!

September 01, 2020

The dealership was a grade A experience. Everyone was very nice and helpful. Glad I had the opportunity to purchase my car from Bates Nissan More

by NYKKI1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Andre Nash, Kevin Perez, Charles Price
Sep 02, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 28, 2020

It is never appreciated or condoned for laps time of status or thinking that the customer is so ignorant that they will pay a ridiculous amount of money for a service that is not even worth the price of More

by ersilva12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rask
Sep 14, 2020 -

Bates Nissan responded

Hello, We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly.

August 28, 2020

This was one of the best overall car buying experiences I've had. I got a great deal on the vehicle I wanted and my trade offer was very fair without having to haggle. The salesman (Josh) was super frien More

by MBRYAN_10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Joshua "Josh" Snyder, Jordan Medford
Aug 28, 2020 -

Bates Nissan responded

Hello, It's fantastic to hear that Jordan, Josh, and David provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bates Nissan!

August 28, 2020

Very Professional and well mannered. He was curtious and went out of his way to make us happy. Helped us get in the vehicle we wanted and out the door in 3 hours. More

by Kennethrileylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Adams, Clay O'Dell, Jordan Medford
Aug 29, 2020 -

Bates Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan! Enjoy your new vehicle!

August 26, 2020

Nate was very polite and professional. He was friendly and easy to communicate with. The wait time was minimal. They even vacuumed the front of the car. More

by bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Aug 26, 2020 -

Bates Nissan responded

We appreciate your business, Bonnie, and our team looks forward to serving you again soon!

August 26, 2020

I would only buy from Michael Veal if I were to buy another vehicle there. As far as service dept, Tyler was very helpful to me. I think the service advisors need to deal with one customer at a time More

by TONYSANTOCONO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Mark Williams, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree
Aug 27, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience and we appreciate your input. We will share your comments with our team, and we hope you will give us another opportunity to serve you!

August 26, 2020

I have only taken my car to Bates for an oil change. This service is always quick and the staff is friendly. I was also told about a recall on my car that was fixed. Kudos!!! More

by K_KINGSBERRY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
Aug 27, 2020 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

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