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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

September 12, 2020

Bates Nissan has the best cars! We love our Rouge! We have owned 5 Bates Nissan cars in the past and have loved them all. More

by MARINA76522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, David Vahrenkamp, Douglas Davis
Sep 13, 2020 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

September 11, 2020

The customers service was very good but the work done in my car was incomplete; in the check list they mark everything done, when I checked before leaving the place , all the fluids where low and i could no More

by ROCAFORT.OCHOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rask
Sep 28, 2020 -

Bates Nissan responded

Hello, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to us directly, we would appreciate the opportunity to address your concerns.

September 11, 2020

Always professional people, friendlies, good atmosphere and clean, take care my needs and keep me reporting, they trying to advice me when I need something to my car. More

by SANDRAREDICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree
Sep 12, 2020 -

Bates Nissan responded

Thank you, Sandra, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

September 11, 2020

Awesome service!!! They went above and beyond taking care of my car. I just went for information on how to schedule an appointment, because I was on my way to work, and they offered to take me to work and ge More

by Xiomara Milla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver James ??????????, Jesse Pady
Sep 12, 2020 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

Sep 12, 2020 -

Xiomara Milla responded

James? Not sure about the driver’s name now, however, I do remember that he was very professional and he deserves my ⭐️⭐️⭐️⭐️⭐️

September 10, 2020

Great place to purchase a vehicle. The entire staff is fair and friendly. I love working with Bates when it comes to purchasing vehicles! Keep up the great work. More

by TYLER.LINDEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Morris, Tremayne "Trey" Evans, Kevin Perez, Damon "Keith" Antolak
Sep 10, 2020 -

Bates Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bates Nissan!

September 09, 2020

Great service aside from needing to call to find out my car is ready both times I’ve brought it in for repairs. Other than that, friendly customer service, fast repairs, they ask to add other services, and More

by TIMSS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Sep 10, 2020 -

Bates Nissan responded

Tim, Thank you for your business and this review. We're happy to hear Tyler and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 05, 2020

Outstanding services and staff. The services was quick and detailed. I was very happy with the customer service. I will recommend to family and friends More

by GENELONG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Sep 07, 2020 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

September 03, 2020

This was a very ugly day as far as the weather. It affected the computers and how many employees were able to be there that day. There was a wreck on a main road, flooding, but this business hopped t More

by NANCYAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Sep 07, 2020 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you and thrilled that you found your experience at Bates Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

September 02, 2020

Had a wonderful visit during our car service! Every staff I dealt with were nice and very helpful. The service representative made sure I understood what needs to be done and was able to do it in reas More

by kqcarhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Nathaniel "Nate" Murphree
Sep 04, 2020 -

Bates Nissan responded

Hello, We are very happy to have provided you with such a positive experience working with Nate and Cortney! We sincerely value your business and look forward to your next visit.

September 01, 2020

The professional service is beyond great. I appreciate the time and care they put in for our car. I would recommend this business and service to everyone. Thank you. More

by Reena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask
Sep 02, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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