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Bates Nissan

Killeen, TX

4.5
1,358 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,358 Reviews of Bates Nissan

September 14, 2020

Quick check in, fast quality service. We always take our Nissan Vehicles to Bates Nissan. Quality Service and Quality Customer Care all the time. Easy to make an appointment too. More

by PLNELSON2
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Sep 14, 2020 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 13, 2020

Car buying can be stressful but the staff at Bates Nissan did all they could to make it a little easier. I always felt like i was being treated with respect and honesty. More

by alvinrules1958
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Clay O'Dell, Douglas Davis
Sep 13, 2020 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

September 13, 2020

Horrible service. Horrible quality of work. Horrible communication. This is the third time I have been to Bates Nissan and each time I have had the same experience. I wont every go back. More

by Lawnot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Linderman
Oct 01, 2020 -

Bates Nissan responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly to (254)-213-5896.

September 12, 2020

Bates Nissan has the best cars! We love our Rouge! We have owned 5 Bates Nissan cars in the past and have loved them all. More

by MARINA76522
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, David Vahrenkamp, Douglas Davis
Sep 13, 2020 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

September 12, 2020

Awesome service!!! They went above and beyond taking care of my car. I just went for information on how to schedule an appointment, because I was on my way to work, and they offered to take me to work and ge More

by Xiomara Milla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Driver James ??????????, Jesse Pady
Sep 12, 2020 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

Sep 12, 2020 -

Xiomara Milla responded

James? Not sure about the driver’s name now, however, I do remember that he was very professional and he deserves my ⭐️⭐️⭐️⭐️⭐️

September 11, 2020

The customers service was very good but the work done in my car was incomplete; in the check list they mark everything done, when I checked before leaving the place , all the fluids where low and i could no More

by ROCAFORT.OCHOA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Rask
Sep 28, 2020 -

Bates Nissan responded

Hello, We're sorry to hear of your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you would be willing to reach out to us directly, we would appreciate the opportunity to address your concerns.

September 11, 2020

Always professional people, friendlies, good atmosphere and clean, take care my needs and keep me reporting, they trying to advice me when I need something to my car. More

by SANDRAREDICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree
Sep 12, 2020 -

Bates Nissan responded

Thank you, Sandra, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

September 10, 2020

Great place to purchase a vehicle. The entire staff is fair and friendly. I love working with Bates when it comes to purchasing vehicles! Keep up the great work. More

by TYLER.LINDEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Morris, Tremayne "Trey" Evans, Kevin Perez, Damon "Keith" Antolak
Sep 10, 2020 -

Bates Nissan responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Bates Nissan!

September 09, 2020

Great service aside from needing to call to find out my car is ready both times I’ve brought it in for repairs. Other than that, friendly customer service, fast repairs, they ask to add other services, and More

by TIMSS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Sep 10, 2020 -

Bates Nissan responded

Tim, Thank you for your business and this review. We're happy to hear Tyler and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 05, 2020

Outstanding services and staff. The services was quick and detailed. I was very happy with the customer service. I will recommend to family and friends More

by GENELONG3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Sep 07, 2020 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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