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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

July 30, 2020

Awesome 👍 people!! I had dealing with both employees, Awesome 👍 people!! I had dealing with both employees, like Michael when he was in service and like the way he handles things now that he is in sal More

by JUGGHEAD50
Recommend Dealer
Yes
Employees Worked With
Michael Veal, Nathaniel "Nate" Murphree
Jul 31, 2020 -

Bates Nissan responded

Hello! Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 30, 2020

Great Customer Service Great Customers service and Nate was awesome. I will recommend my friends and family to this dealership. Thank you for taking care of my vehicle. More

by kathybrinkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Jul 31, 2020 -

Bates Nissan responded

Thank you, Kathy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

July 29, 2020

When I came to pick up my car, I noticed that there were a lot of people around Nate’s service desk and because of social distancing and coronavirus, I felt it was best for me to go and sit in the waiting r More

by SMCFARLAND2
Recommend Dealer
No
Employees Worked With
Nathaniel "Nate" Murphree
Aug 15, 2020 -

Bates Nissan responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

July 29, 2020

I had been looking for a Honda Civic since January 2020, and hadn't been able to find one with a good price for the mileage. I came here expecting the same outcome as the previous months. However, between A More

by dahja.ray
Recommend Dealer
Yes
Employees Worked With
Anthony Hampton, Kyle Morris, Clay O'Dell
Jul 30, 2020 -

Bates Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bates Nissan are glad to have you as a customer.

July 28, 2020

Great Customer Service Bates Nissan is top of the line for me when it comes to purchasing and servicing vehicles. Everyone that works there are so professional and they do More

by POPE992000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Jul 28, 2020 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

July 26, 2020

I purchased my Maxima ay Bates Nissan in 2010 and ever since I have been servicing the car there. They do an excellent job and I have never had any problem. That’s why I’m very satisfied. More

by MSGACE2004
Recommend Dealer
Yes
Employees Worked With
Amiee Hearn, Nathaniel "Nate" Murphree
Jul 27, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 23, 2020

When you buy from Bate Nissan, you become a family. The staffs are very friendly and helpful. My experience continues to be very cord is and pleasant. More

by PHILLIPODEH
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Kevin Adams, Tyler Linderman, Amiee Hearn
Jul 24, 2020 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 23, 2020

Robin and the team were honest, proactive and easy to work with. We test drove at other dealerships and were not impressed with the service. The Bates team we were not pressured and they won our trust wi More

by jessecoleman
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Kyle Morris, Joshua "Josh" Snyder, Robin O'Dell, Clay O'Dell
Jul 24, 2020 -

Bates Nissan responded

Thank you for sharing your feedback! Here at Bates Nissan, customer satisfaction is our #1 priority, and it's great to hear that Robin and the team provided such a pleasant and low-stress experience. It was a pleasure having you at the dealership!

July 23, 2020

Great experience I initially went to get my vehicle worked on and happened to be scrolling online, when I saw a vehicle I liked. The end point is I walked out (well d More

by FRORUP
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erica in Service, Joshua "Josh" Snyder, Kevin Perez
Jul 24, 2020 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 22, 2020

Great customer service, communication, professional, friendly, and caring. The service department keeps you informed about your vehicle and explains all details thoroughly. Definitely appreciate all the More

by Daniella
Recommend Dealer
Yes
Employees Worked With
Amiee Hearn
Jul 22, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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