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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

July 22, 2020

Robin helped make everything smooth and I was very at ease with the process and purchase! What a darling! I have already told my co-workers to visit Bates and ask for Robin! More

by Karianna78
Recommend Dealer
Yes
Employees Worked With
Robin O'Dell, Clay O'Dell
Jul 22, 2020 -

Bates Nissan responded

Karianna, Thank you so much for choosing Bates Nissan! Congrats on your new purchase. We are so happy to hear that Robin made your car buying experience so smooth. Let us know if we can be of any more assistance!

July 22, 2020

Timely service I appreciate the timely, knowledgeable, and efficient service provided without any pressure applied to sell unneeded services. It is also good to see More

by BJMOORE7984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Jul 22, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 21, 2020

I had a very good experience where everyone was helpful, friendly and efficient. From the salespeople to the service people, I had excellent service. Would recommend More

by kelly.leigh.walton
Recommend Dealer
Yes
Employees Worked With
Kyle Morris, Kenny Hartzell, Mike Rask, Kevin Perez
Jul 21, 2020 -

Bates Nissan responded

It's fantastic, Kelly, to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bates Nissan!

July 21, 2020

Felt my Salesman was short on knowledge and experience I felt valued. Was impressed when I came back the next day he acknowledged my by my name. Would recommend someone to the dealership with confidence More

by ltushup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Robin O'Dell, Clay O'Dell
Jul 21, 2020 -

Bates Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

July 18, 2020

Very courteous and professional personal .Was helped by well informed customer service people . And I must say I was content with the deal I got . More

by RIKKY1925
Recommend Dealer
Yes
Employees Worked With
Kandace Morgan, Kevin Adams, Lesley Figueroa, Kevin Perez
Jul 20, 2020 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy your new vehicle!

July 16, 2020

Easy and simple process. Really nice people to deal with. They acknowledge you when you walk in and give you the feeling of being appreciated. Tyler is a people person, made More

by papamichael49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Jul 17, 2020 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 16, 2020

Thank for serving my 2017 Nissan Sentra SR I am well please my car is up and running good as new thank you Bates Nissan. More

by ADELORES76
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Amiee Hearn
Jul 17, 2020 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

July 15, 2020

They provided misleading information in efforts to get more money from me as a consumer. They definitely wanted to get me in and out, that was abundantly clear to me. I felt disrespected and unappreciated More

by ANARIRI
Recommend Dealer
No
Employees Worked With
Amiee Hearn, Nathaniel "Nate" Murphree
July 14, 2020

Lesley provided top notch customer service skills. She provided the answers to all of the questions that I had. She was very patient when it came to deciding on the color of the vehicle of my choice. More

by Virshelle
Recommend Dealer
Yes
Employees Worked With
Kandace Morgan, Lesley Figueroa, Kevin Perez
Jul 14, 2020 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Lesley and the rest of our team, and we look forward to working with you again.

July 11, 2020

Mark Williams was really good he worked with us all the way when we had a few set backs.I would refer anyone to go to Bates Nissan More

by michellebonner36
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Mark Williams, Clay O'Dell
Jul 12, 2020 -

Bates Nissan responded

Thank you, Michelle, for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad Mark was able to help, and we hope to see you again!

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