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Bates Nissan

Killeen, TX

4.2
1,362 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,362 Reviews of Bates Nissan

May 09, 2022

Mike was informative & pleasant to work with. I ended up needing a new camera for my Altima. Service was done the day it was scheduled. The gentleman that drove the shuttle was very nice also. More

by Tamara_180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
May 10, 2022 -

Bates Nissan responded

Tamara, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 09, 2022

Austin and the rest of the staff were extremely helpful and willing to work with me to get me back on the road in a timely manner. More

by Thornton6865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
May 09, 2022 -

Bates Nissan responded

Thank you so much for your kind words for Austin, and for taking the time to leave us this wonderful feedback!

May 11, 2022 -

Bates Nissan responded

Thornton6865, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc.. Thornton6865, thank you for your kind words and this wonderful review!

May 06, 2022

Tyler in Services, and the Cashier Lady I spoke with in paying for the repairs are Fantastic. Both deserve a Pat-On-The Back! Keep doing that you are doing in Servicing Customers Vehicle Needs at NISSA More

by Davejan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your Cashier, Tyler Linderman
May 06, 2022 -

Bates Nissan responded

It's great to hear that Tyler and our team provided you with such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

May 06, 2022

I have purchased 9 or 10 vehicles from Bates Nissan now and have always been very satisfied with the service I have received. Needless to say, after this many Nissan purchases, I obviously appreciate thei More

by LMSANCHEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tremayne "Trey" Evans, Clay O'Dell
May 06, 2022 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 06, 2022

Service was prompt and professional! Service Rep was very professional and courteous. Good Service rendered! More

by TLAVENDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
May 06, 2022 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 05, 2022

The service provided at Bates Nissan was professional, efficient, and courteous. Our service advisor did an excellent job keeping us updated on the diagnosis and repair options. More

by Sterba70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Austin Miller
May 06, 2022 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

May 03, 2022

Took care of the recall issues and did a full inspection very satisfied waiting on parts More

by DALEXDUO62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
May 04, 2022 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad Austin was able to help, and we hope to see you again!

May 03, 2022

Great, friendly service and they always have a smile on their face. They truely make any customer feel comfortable More

by Jpullom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash
May 04, 2022 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience with Bates Nissan. Andre and our team appreciate your business and hope to see you again soon!

April 30, 2022

Great deal and service. Jeremiah was helpful and responsive. Would return for additional vehicles and service. More

by sills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Phillips
May 02, 2022 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad Jeremiah was able to help, and we hope to see you again!

April 28, 2022

Poor, service and if you purchase you git everything you deserve, jinx cars of some scary ways! Karla k. More

by Pedro
Recommend Dealer
No
Employees Worked With
Me
Apr 29, 2022 -

Bates Nissan responded

Pedro, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Apr 29, 2022 -

Pedro responded

Don’t buy a Nissan! Karla

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