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Bates Nissan

Killeen, TX

4.1
1,362 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,362 Reviews of Bates Nissan

April 13, 2022

Technician was helpful and keep me informed regarding my current or future needs. Good place More

by Adam.cottrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Austin Miller
Apr 15, 2022 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Apr 16, 2022 -

Bates Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 13, 2022

Great customer service and being a first time customer here the experience was great. If you visit for services ask for Austin Miller. More

by Lopez2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Apr 14, 2022 -

Bates Nissan responded

Hi Lopez2022, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Apr 16, 2022 -

Bates Nissan responded

Lopez2022, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc.. Thank you so much for your positive comments about Bates Nissan, Inc.!

April 11, 2022

Not sure if there has been a change in management recently; but there needs to be a review of hiring practices and ensure the most qualified person that is offered employment possess Customer Service More

by MAHOGNYNIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Linderman, Austin Miller
Apr 28, 2022 -

Bates Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 10, 2022

Very professional and friendly. I usually wait for my vehicle when routine service is all I need so the area to wait in is comfortable. More

by BISQUITLADY100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Apr 11, 2022 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

April 09, 2022

They were a great dealership to do business with. Did not hassle me and very easy to work with More

by mo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Jeremiah Phillips
Apr 11, 2022 -

Bates Nissan responded

Here at Bates Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 07, 2022

Professional, and Technically Proficient. Very Respectful. Should be commended for a Job Well done. I felt as though he treated my vehicle as if it were his vehicle. Keep up the good work. More

by Kharr65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller
Apr 09, 2022 -

Bates Nissan responded

Thank you for choosing Bates Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 06, 2022

I like the dealership as a whole, the environment is pleasant and the staff is courteous and professional. More

by rtdockery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Anthony Angiolillo
Apr 06, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

April 05, 2022

Like the courtesy and the professional way you handle our truck and keeping us up to date on the status. More

by JUNEHITE
Recommend Dealer
Yes
Employees Worked With
Mike radk
Apr 06, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

Apr 07, 2022 -

Bates Nissan responded

Hi Junehite, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bates Nissan, Inc.

April 05, 2022

Tyler made the recall appointment simple, fast and easy! Making me want to chose bates for all my nissian needs. :) More

by Kerwinste
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Apr 05, 2022 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

Apr 07, 2022 -

Bates Nissan responded

Kerwinste, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc..

April 04, 2022

They gave me exceptional service. It was fast and well done. Thank you Mike and the cashier I don't remember her name but she's also very pleasant and courteous. More

by NBLAS20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Apr 04, 2022 -

Bates Nissan responded

Thanks for sharing your thoughts about your experience working with Mike here at Bates Nissan. We appreciate your business and hope to see you again soon!

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