
Bates Nissan
Killeen, TX
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1,355 Reviews of Bates Nissan
Great service, easy to talk to, and very helpful. Kind, and polite, calls to see if everything was ok with the car and helpful with setting up phones and Bluetooth and polite, calls to see if everything was ok with the car and helpful with setting up phones and Bluetooth More
The staff was extremely friendly and professional, while the facility was well-maintained and the services provided were performed more timely than initial projection. the facility was well-maintained and the services provided were performed more timely than initial projection. More
The service was excellent, but when the car was pulled in to change a battery out it took 4 hours. Finally Jesse came out and informed me was gong on. My complaint is it takes maybe 20 minutes to change a ba to change a battery out it took 4 hours. Finally Jesse came out and informed me was gong on. My complaint is it takes maybe 20 minutes to change a battery out, I know because I've done it. So, why did it take them 4 hours to inform me of a problem. I left and came back still waiting on the car, for a battery switch. More
Good customer service always. Thanks to Austin Miller who kept me informed about my vehicle while it was in service. He thoroughly explained what services were being performed and a couple of recommendation kept me informed about my vehicle while it was in service. He thoroughly explained what services were being performed and a couple of recommendation that needed to be done as well. Thank you for being courteous and very professional. More