Bates Nissan

I had Tyler help me, he was professional and really seemed to know what he was doing. As I looked around their office as I was helped, it appeared that they all did. The location was clean and organiz seemed to know what he was doing. As I looked around their office as I was helped, it appeared that they all did. The location was clean and organized. They seemed to put alot of thought into having the area set up well for customers. The service as well as customer care were great. They even had a free shuttle drive me home while they worked on my car and they picked me back up after it was ready. Friendly and respectful employees and a very courteous & friendly shuttle driver. I have no issues or complaints I appreciate & thanks you guys for everything, you seem very good at your jobs. If I find myself in a situation where I can recommend your location to another person I most certainly will. Great job. Keep it up. More

I thank your service department for how you continue to help in keeping my vehicle running. Just when on a 1000 mile trip and my vehicle was just fine. help in keeping my vehicle running. Just when on a 1000 mile trip and my vehicle was just fine. More

The dealership work with as a walk-in. I have a busy schedule as a substitute teacher during the week in the Killeen area. It took about hour and a half. Thanks for the service department leadership . schedule as a substitute teacher during the week in the Killeen area. It took about hour and a half. Thanks for the service department leadership . More

Staff is always very friendly, courteous and professional! Especially the Cashier this time, she was so helpful with her advice where to go for my registration! Good Job! professional! Especially the Cashier this time, she was so helpful with her advice where to go for my registration! Good Job! More

Everyone at the dealer ship was very nice from the service department to the shuttle van driver. The driver said she loved her job. service department to the shuttle van driver. The driver said she loved her job. More

The dealership is as always wonderful. I have been at Bates Nissan since 2012 and have always received great service and customer support. First car bought was a 2021 Juke and now the 2021 Kicks. Elija Bates Nissan since 2012 and have always received great service and customer support. First car bought was a 2021 Juke and now the 2021 Kicks. Elijah was absolutely a joy to work with and he was patient and very helpful answering all my questions. More

Devon did a great job he worked harder to get me in this nice car this nice car More

Great customer service . The lady that answered the phone when I called to make my appointment was so helpful. phone when I called to make my appointment was so helpful. More

Poor selection of new vehicles, service prices where twice as high as I received at my Florida dealer. twice as high as I received at my Florida dealer. More

Very helpful. The staff made the process as painless as possible. After another dealership tried to ask for $15,000 over MSRP, Bates Nissan gave me a fair price for my new Nissan Leaf. They even worked wit possible. After another dealership tried to ask for $15,000 over MSRP, Bates Nissan gave me a fair price for my new Nissan Leaf. They even worked with me to reserve the car until I was able to get the documents necessary for my trade in. Would highly recommend to anyone looking to buy a Nissan. More