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Bates Nissan

Killeen, TX

4.2
1,362 Reviews
Call Dealership (254) 699-7181

5501 E Central Texas Expressway

Killeen, TX

76543

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1,362 Reviews of Bates Nissan

November 24, 2021

I thank your service department for how you continue to help in keeping my vehicle running. Just when on a 1000 mile trip and my vehicle was just fine. More

by MSMITH66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Nov 24, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 23, 2021

The dealership is as always wonderful. I have been at Bates Nissan since 2012 and have always received great service and customer support. First car bought was a 2021 Juke and now the 2021 Kicks. Elija More

by Pippapink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Mike Rask, Elijah Talamantez
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Nov 24, 2021 -

Bates Nissan responded

Hello, Thank you so much for your kind words for Elijah, and for taking the time to leave us this wonderful feedback! Congratulatioins on your 2021 Kicks!

November 23, 2021

Everyone at the dealer ship was very nice from the service department to the shuttle van driver. The driver said she loved her job. More

by PAULCOOK66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Nov 24, 2021 -

Bates Nissan responded

Paul, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

November 19, 2021

Great customer service . The lady that answered the phone when I called to make my appointment was so helpful. More

by V.INGIRKIKLANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
Report | Print
Nov 19, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Nov 24, 2021 -

Bates Nissan responded

Hi V.ingirkiklang, we are very happy to have provided you with such a positive experience!

November 18, 2021

Devon did a great job he worked harder to get me in this nice car More

by Jonesd6363
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon , Andre Nash
Report | Print
Nov 18, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 17, 2021

Very helpful. The staff made the process as painless as possible. After another dealership tried to ask for $15,000 over MSRP, Bates Nissan gave me a fair price for my new Nissan Leaf. They even worked wit More

by jps05151990
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Perez, Jordan Medford
Report | Print
Nov 17, 2021 -

Bates Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 17, 2021

Poor selection of new vehicles, service prices where twice as high as I received at my Florida dealer. More

by Mjvan8158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Nov 17, 2021 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 16, 2021

They fulfilled all of their promises on time with no hesitation. I have recommended Bates Nissan to several friends already and will continue to do so. More

by billstafford2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Perez, Jeremiah Phillips
Report | Print
Nov 16, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us, Bill. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 16, 2021

They scheduled a time that worked for me and They gave me a fair price on the service. More

by rockingwranch
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Nov 16, 2021 -

Bates Nissan responded

Thank you for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

November 13, 2021

very satisfied with all around experience -but did not pay car i traded in time More

by Peporo69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Belo , Andre Nash, Jeremiah Phillips
Report | Print
Nov 14, 2021 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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