Bates Nissan

I had an appointment and showed up a little early; someone did not show for their appointment, and I got my service done right away. someone did not show for their appointment, and I got my service done right away. More

Anthony Angiollo sold us our vehicle and was very professional and has followed up with us. We will definitely recommend Bates Nissan to family and friends. professional and has followed up with us. We will definitely recommend Bates Nissan to family and friends. More

Worst used car buying experience - EVER! Please read down where the mechanical/safety issues are mentioned. I purchased used Titan May 3, 2021 ** The truck is okay BUT; 1. they hammered me on my tr down where the mechanical/safety issues are mentioned. I purchased used Titan May 3, 2021 ** The truck is okay BUT; 1. they hammered me on my trade in (easily made BIG $$$ on it - my mistake I'm not accustomed to dealing with used car salesman (the Prius I traded had for 8 years and they wouldn't budge off $4750 - they advertised it for $10,999 it sold right away! boy am I a dummy or what?) 2. I had to beg for my $500 military service discount (even though Mark knew I was a veteran he never offered it) 3. there wasn't any "love" seems it was all about the money. I didn't buy it the first day and Mark got all grumpy at closing time. ** I bought Mark & used car shop manager Bush's chicken for lunch and couple gallons ice tea - wasn't appreciated! Mark still owes me $5.00 gas money, I drove back and forth to Cedar park a few times till they got things right & he offered to pay the gas - was $15 he paid $10 - I told him to keep the Fiver. BTW, nobody in used car department was wearing masks which made us uncomfortable. MECHANICAL/SERVICE DEPARTMENT ISSUES: 1. bad rear brake line had to be replaced (after I bought the truck) so much for their 160 point safety inspection- big bubble was ready to "pop" How'd they miss that? (they did give me a loaner for one day) 2. New battery was installed - someone left the battery clamp totally loose. truck wouldn't start next day after I got home, luckily I popped the hood and found it loose! like it was a big joke or something, got home & tightened myself! 3. parking brake wouldn't hold on my driveway, they finally replaced the parking brake pads after I raised a stink and told them it's a "safety" issue in Texas. 4. detail man scarred the rear door window tint, I let it go. 5. Radio is fried (distorted sound) I thought it was cause I was up in Killeen - didn't pay much attention when test driving) It will be replaced as truck is under 5 year/100K Basic warranty. 6. After rear cylinder brake line was replaced they entered wrong mileage on car fax. (supposedly corrected - I junked car fax they were sending me spam emails) ==> I really don't want to get into personality issues as I had the right to NOT go back, the truck was priced fairly so I wanted it. Just wasn't smooth and several issues from day one! It's been hard for me to write this but I hope this review will be helpful, my experience with the new car guys at Bates has been good, I'm waiting for the new Frontiers - this Titan 4X4 turns out to be more than I need to haul around a 22 foot bumper pull trailer- but it is luxurious and lots of fun electronics - it's the Texas Titan Edition and a screamer to boot! PLUS FACTORY 5 YEAR/100K MILE BUMPER TO BUMPER WARRANTY AND MADE IN AMERICA! (except the transmission is Japan made) More

Keith and Anthony were excellent to work with. Keith was in contact with me every step of the way.. Best and easiest vehicle purchase I've ever made. in contact with me every step of the way.. Best and easiest vehicle purchase I've ever made. More

Everyone went above and beyond. I was greeted by name when I entered the dealership. I could not ask for a greater experience. THE BEST! when I entered the dealership. I could not ask for a greater experience. THE BEST! More

Great experience as always. Came in early and was seen quickly, they kept me informed the whole time and reviewed what was done when they were finished. quickly, they kept me informed the whole time and reviewed what was done when they were finished. More

I'm NOT writing anything and do not tell me that I have to do anything. Now stick that anyplace that you so desire. Do not send me any more of these stupid questions. to do anything. Now stick that anyplace that you so desire. Do not send me any more of these stupid questions. More

Always pleasant and helpful. Job done in timely manner. Recognize returning customer. Place always clean. Could use a better selection of food snacks and coffee Recognize returning customer. Place always clean. Could use a better selection of food snacks and coffee More

My experience was great,Sean was a great salesman everyone at dealership was so helpful. A+ to Andre and his sales team. I would come back here again and again and would refer anyone looking for a ne everyone at dealership was so helpful. A+ to Andre and his sales team. I would come back here again and again and would refer anyone looking for a new or used vehicle to pay Bates Nissan a visit you won’t be sorry!! More

I was not very pleased with the customer service received from my salesman, not terrible but not what i should have received as a customer. from my salesman, not terrible but not what i should have received as a customer. More