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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

June 09, 2021

Enjoyed my short time being there and the level of service and expertise that came with it. Would love to do service with them again in the near future. More

by AbelV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Jun 09, 2021 -

Bates Nissan responded

Abel, Thank you so much for your excellent review! We are so glad that Tyler, Nate and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

June 09, 2021

The rubber flaps around on one of my windshield wipers and my report said they were perfect makes me question what else wasn’t checked. More

by lilbittx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Jun 10, 2021 -

Bates Nissan responded

Thank you for your feedback and for taking the time to leave us a review. Please give us a call at your convenience so that we're able to explain what was checked in your vehicle. We appreciate your business here at Bates Nissan.

June 08, 2021

They got to the point and help me right away while also giving me a straight answer super respectful. I was very happy with the service More

by gvelez717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Jun 08, 2021 -

Bates Nissan responded

Thank you! Tyler, Nate and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

June 05, 2021

Josh and Brady were the best at making our experience as seamless as possible. Not to mention how flexible and professional they are. I really enjoyed working with them to help expand our growing family’s t More

by MICAHLPERRY11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua "Josh" Snyder, Kevin Perez
Jun 05, 2021 -

Bates Nissan responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Brady, Josh and Kevin could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 05, 2021

I came in to the dealership to get my maintenance button reset and saw the car suv the a really wanted and then I talked to a salesman. The sales crew were very professional, good and understanding. Go Ithe More

by alemap8245
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash
Jun 07, 2021 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new SUV, and don't hesitate to reach out if you need anything else.

June 04, 2021

Service was good and the price was great with the 2 for one deal on a oil change at the time my vehicle was there. More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember exact who I worked with at the dealership in the service dept.
Jun 04, 2021 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 04, 2021

Took the pain out of buying a car, Keith was very knowledgeable and helped tremendously. I did not plan on buying from Nissan, but Keith showed me the reasons why I should. More

by nikkischoen
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Damon "Keith" Antolak
Jun 05, 2021 -

Bates Nissan responded

Thank you for taking the time to write this review, Nikki! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Keith and all of us at Bates Nissan are glad to have you as a customer.

June 04, 2021

This was the first time visiting Bates Nissan and I was provided an excellent experience. Thank you to the service department for making the effort to help. More

by SDHAGER59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask
Jun 05, 2021 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

June 03, 2021

Excellent service, was greeted with a friendly smile. I was asked if I had any questions or concerns about the service. My wait time was very short. I was very pleased with the service. More

by jerald_1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Jun 03, 2021 -

Bates Nissan responded

Thank you, Jerald, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

June 03, 2021

Quick service. Great customer service. Staff was knowledgeable and friendly. Service was great at a great price. Will definitely go back again. Definitely 5 stars. More

by sammel415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Jun 03, 2021 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to working with you again.

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