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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

June 02, 2021

Awesome customer service. Since moving to Texas 3 years ago, bates nissan is the only dealership I trust to take care of my Nissan. Very thankful to them for always going above and beyond. More

by OCTOBERANDREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Jun 02, 2021 -

Bates Nissan responded

Thank you for your very kind review, Andrea. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

June 02, 2021

Friendly and courteous staff. Conducted by 6 month service / oil change and inspection on the vehicle that I had purchased at the dealership. Overall I am very happy with the service. More

by kurtmcbride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Jun 02, 2021 -

Bates Nissan responded

Thank you for sharing your thoughts about your experience with Bates Nissan, Kurt. We appreciate your business and hope to see you again soon!

June 02, 2021

Had me in and out at my appointed time. Job was done when they said it would be. The only issue is that the steering wheel is no longer perfectly balanced to the wheels. Kinda messes with my driving. More

by Jmullen11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Jun 03, 2021 -

Bates Nissan responded

Hello, Thank you for taking the time to submit a review. We take pride in good customer service and happy your visit went well, however, regret that you are having an issue with your steering wheel. Please reach out to us directly as we'd love to get to the bottom of this and turn things around for you quickly.

Jun 07, 2021 -

Jmullen11 responded

Should I call the store?

June 01, 2021

The dealership is one of the most friendly dealerships that I have visited. I have never had a bad experience since I have been bring my vehicle there. Yes More

by K2NIVLAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Tyler Linderman
Jun 01, 2021 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 31, 2021

Good experience My vehicle was done in timely manner. Went over everything with me. Will continue my services with Bates Nissan in the future. Thank you More

by dyasin3940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
May 31, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department! Jesse and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 28, 2021

Friendly courteous and convenient the staff did what was expected and did a quality inspection to ensure your vehicle was in tip top shape good job More

by Thomas.e.burke3d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
May 28, 2021 -

Bates Nissan responded

Thank you so much for your excellent review, Thomas! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

May 27, 2021

I haven’t had any issues since I’ve been coming here. Always friendly and courteous. Very timely as well, I’d definitely recommend this place. More

by Picco Da Guy Yoo.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
May 27, 2021 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

May 27, 2021

The service department at Bates Nissan is excellent. They do quality work and do it quickly. I have never had an issue getting an appointment when it was convenient for me. One of the reasons that I More

by DENNIS.WEBSTER7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nicolas Young
May 27, 2021 -

Bates Nissan responded

Thank you for the five-star review, Dennis! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

May 27, 2021

Quick and efficient, I already had the car we wanted in mind and they quickly made it available to us and got us through the financial part easily. Second car I have bought from Bates and will be back for More

by Chris Mock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tremayne "Trey" Evans, Clay O'Dell
May 27, 2021 -

Bates Nissan responded

Congratulations on your new purchase, Chris! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

May 27, 2021

The people were all so very nice and helpful. I got the payment I wanted. I got a fair deal. It was a pleasant experience. Thank you. More

by R-COPELAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Elijah Talamantez
May 27, 2021 -

Bates Nissan responded

Thank you so much for choosing Bates Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

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