Bates Nissan

When I checked my car before getting it inspected, I noticed the driver's rear turn signal was out again, as it had been last year. I made an appointment for Monday at 7:30, but received an email confi noticed the driver's rear turn signal was out again, as it had been last year. I made an appointment for Monday at 7:30, but received an email confirmation for 11AM. I showed up at 7:30 anyway. As I had last year, I asked that the bulb not be replaced but the electrical connections checked. Just as last year, I was told the connections were fine and the bulb just was replaced. When I got home last night, I checked both the turn signal and the headlight that had been replaced. The headlight worked. The turn signal didn't. More

Every single person I encountered was courteous, the service was speedy and efficient. And they had donuts!! service was speedy and efficient. And they had donuts!! More

Didn’t explain what they did and took hour and half to do my service with a appointment. No one even offered to vaccumn my car. Not sure if the tire was rotated. Check out was told sign here and he walked of my service with a appointment. No one even offered to vaccumn my car. Not sure if the tire was rotated. Check out was told sign here and he walked off. Video I only saw part of work More

Nissan always treats me like family and takes care of my car needs with exceptional service every time. car needs with exceptional service every time. More

The staff are professional and friendly. They are always do their work perfectly from first time. The job always done in timely manner. They are always do their work perfectly from first time. The job always done in timely manner. More

Austin was absolutely great. Service was quick and he was friendly and willing to help. Great experience, keep up the good work! Service was quick and he was friendly and willing to help. Great experience, keep up the good work! More

We completed the entire purchase transaction online and via phone, and my new vehicle was delivered the next day. Everyone involved was very friendly, patient, and helpful; great communication. via phone, and my new vehicle was delivered the next day. Everyone involved was very friendly, patient, and helpful; great communication. More

Marshall and Austin (original service person) were absolutely great. Service was quick everyone friendly and willing to help. Great experience absolutely great. Service was quick everyone friendly and willing to help. Great experience More

The people working at Bates are great and helpful I have never been to a dealership that compares never been to a dealership that compares More

To me your employees in the service department has lost their give a xxxx about customer service. I felt that they’re jobs was secured because their family own the dealership. their give a xxxx about customer service. I felt that they’re jobs was secured because their family own the dealership. More