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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

May 12, 2021

Jeremiah with Bates Was amazing. I went by the dealership after they were closed and he came out to greet me. He was willing to answer questions and I agreed to meet him in the morning. The entire process wa More

by Gwhited3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Phillips
May 12, 2021 -

Bates Nissan responded

Thank you for sharing your experience with us! We're happy to hear Jeremiah took good care of you, and we hope you enjoy your new vehicle. We truly appreciate your feedback!

May 12, 2021

Where do I start. 🤔 Cynthia is the sweetest lady! She definitely lights up the place. David very helpful and so nice! Elijah went above and beyond to help me. He is a rockstar! I highly recommend Bates N More

by tinastyron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Elijah Talamantez
May 13, 2021 -

Bates Nissan responded

Thank you so much, Tina, for choosing Bates Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

May 08, 2021

Place was neat. Place was clean. Inventory very timely, Robin exceptionally helpful. Demo drive very important. Hard to beat. Tricky route to get into customer parking. liked the visits a lot. More

by oldarmyguy1957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin O'Dell
May 10, 2021 -

Bates Nissan responded

Thank you for your fantastic feedback on your recent visit to Bates Nissan. I'm glad to hear that Robin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new purchase!

May 07, 2021

Best team every. Tyler is the service department helped me with so much and was patient. Got me new tire and advice on the best cost effective way to keep my car running good. More

by DIJAH7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
May 08, 2021 -

Bates Nissan responded

Thank you for this wonderful feedback for Tyler and the team! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

May 06, 2021

Yes I was a walk in for a state in spec toon and the staff got it taken care of in less than a hour thanks a lot Nissan for putting the customer ahead More

by DVITALK439
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Young
May 06, 2021 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 05, 2021

Excellent service and showed us how the previous nissan dealership was putting in the wrong oil for our sentra and told us that we should contact the nissan dealership in Georgia that was doing the oil cha More

by dalton.simpson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
May 06, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 05, 2021

Very friendly staff and very clean. They worked very hard to make the process as quick as possible . I would recommend family and friends looking for great service and great deal to visit Bates Nissan. More

by msgee89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon "Keith" Antolak
May 06, 2021 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

May 04, 2021

Easiest, most transparent, fastest purchase of a new car in my 30ish years of buying cars. Rob and Clay were awesome to work with. After a poor experience at All American Chevrolet, this Chevy family is a More

by Jeanflores63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Robin O'Dell, Clay O'Dell
May 04, 2021 -

Bates Nissan responded

Thank you so much for choosing Bates Nissan, Jean. Congratulations on your new Rogue! We're happy to hear that you've had such a positive experience with our team. Please let us know if we can be of any more assistance. We're always happy to help.

May 04, 2021 -

Jeanflores63 responded

I meant every word and we'll be back.

May 04, 2021

I am very satisfied with the purchase I made, I’m also happy with the way Elijah Talamantez explained every little detail about the car. More

by Kaauanoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Elijah Talamantez
May 05, 2021 -

Bates Nissan responded

Here at Bates Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Elijah. We appreciate your review!

May 03, 2021

I was greeted with friendly people and received excellent service on my rogue. It was easy to make an appointment online and only took them about an hour to call me back to tell me my car was finished. More

by gdsgrl1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree, Jesse Pady
May 03, 2021 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

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