Back

Bates Nissan

Killeen, TX

4.3
1,361 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

Directions

By Type

1,361 Reviews of Bates Nissan

March 23, 2021

The staff was all very helpful & welcoming to me & my family! Thanks to Anthony & Andre! Happy I was able to make my purchase with their help! More

by klarissa.gonzalez14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony , Andre Nash
Mar 23, 2021 -

Bates Nissan responded

Thank you, Klarissa, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Anthony and Andre here at Bates Nissan. Congratulations on your new vehicle!

March 22, 2021

Got me in and out within a reasonable amount of time. Great service. Highly recommend Bates Nissan and will continue to be a patron there for years to come. More

by THOM4SURE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Mar 22, 2021 -

Bates Nissan responded

Thanks for sharing your experience with Bates Nissan, Thom! We appreciate your business and look forward to seeing you again soon!

March 20, 2021

The service was great, Friendly staff able to answer all questions. The lady at the desk entering the showroom is the best PR you could have. More

by LINRYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Mar 21, 2021 -

Bates Nissan responded

Thank you for leaving us a review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything else we can help you with, please let us know!

March 20, 2021

Trey did a great job at showing and explaining to me all the new features of the 2021 Rogue. Clay and Trey were both friendly and helpful too. More

by cbennett797
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tremayne "Trey" Evans, Clay O'Dell
Mar 21, 2021 -

Bates Nissan responded

Thank you for your review! It's fantastic to hear that Trey and Clay provided you with great customer service while assisting you with your new purchase. Thanks again for choosing Bates Nissan, and enjoy your new Rogue!

March 19, 2021

The dealership is always respectful and professional. Very smooth process. David and Josh found the right vehicle for me and spent the time with me to get comfortable with driving it. More

by DHATEECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Joshua "Josh" Snyder
Mar 21, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with David and Josh. We're glad to hear our team delivered such a great experience and hope you enjoy your new vehicle!

March 18, 2021

I scheduled an appointment at 9 am and was sitting there all day. Left a 3 and was told come back next week for more work to be done. More

by TSZTAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Linderman
Apr 04, 2021 -

Bates Nissan responded

Hello, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this

Jul 07, 2021 -

Bates Nissan responded

Hello, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this

March 18, 2021

Excellent service. Been bringing my cars here for service for 5 years. Never had problem . Friendly and very professional employees. I would highly recommend them. More

by gpeaches45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Mar 18, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department! Jesse and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 17, 2021

Tyler, Was helping another gentlemen, He was very courteous, took photo of the SUV. It didn't seem like I was there that long and the service was done. They show me everything that was done, and all More

by LSUEPPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Mar 17, 2021 -

Bates Nissan responded

Thank you so much for your review! We're glad that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us at Bates Nissan to be timely and thorough. Please don't hesitate to reach out if you need anything else!

March 16, 2021

Service is always on time and always with the price quoted me. Mike is always so helpful and if something is further needed, he lets me know and how much longer it will take. Staff is professional and More

by DREAMS4651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Mar 17, 2021 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

March 14, 2021

Very courteous. Especially impressed with Andre. He listened and made the deal work for us. We really came in on a whim and didn’t expect to have our wishes met. Thank you also to “Jim?” Who told Andre More

by Msam512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash
Mar 14, 2021 -

Bates Nissan responded

Congratulations on your new vehicle! We are so glad that Andre had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

...
88
...