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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

March 17, 2021

Tyler, Was helping another gentlemen, He was very courteous, took photo of the SUV. It didn't seem like I was there that long and the service was done. They show me everything that was done, and all More

by LSUEPPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Mar 17, 2021 -

Bates Nissan responded

Thank you so much for your review! We're glad that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us at Bates Nissan to be timely and thorough. Please don't hesitate to reach out if you need anything else!

March 17, 2021

Excellent service. Been bringing my cars here for service for 5 years. Never had problem . Friendly and very professional employees. I would highly recommend them. More

by gpeaches45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Mar 18, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department! Jesse and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 16, 2021

Service is always on time and always with the price quoted me. Mike is always so helpful and if something is further needed, he lets me know and how much longer it will take. Staff is professional and More

by DREAMS4651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Mar 17, 2021 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

March 14, 2021

Very courteous. Especially impressed with Andre. He listened and made the deal work for us. We really came in on a whim and didn’t expect to have our wishes met. Thank you also to “Jim?” Who told Andre More

by Msam512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash
Mar 14, 2021 -

Bates Nissan responded

Congratulations on your new vehicle! We are so glad that Andre had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 13, 2021

Everyone was super helpful. Zach helped me get approved for my very first vehicle & Keith helped me understand the different prices & went over everything that I needed to know about my vehicle. I will def More

by achantajashay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Damon "Keith" Antolak, Zachary "Zach" Holland
Mar 13, 2021 -

Bates Nissan responded

Here at Bates Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 13, 2021

Service Advisor Nico, was a consummate professional, and extremely courteous. He demonstrated politeness, scruples, professionalism, and dedication in the performance of his official job duties. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Mar 13, 2021 -

Bates Nissan responded

Thank you, Mark, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 12, 2021

Always a positive experience, no complaints here, super clean, wifi, good snacks:) and their shuttle got me back to my house right away- worth the money More

by calimami23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Jesse Pady
Mar 13, 2021 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 11, 2021

Great customer service and experience. My advisor was Great customer service and experience. My advisor was amazing! He took the time to explain everything regarding my vehicle, and even went the extra More

by Daneskastarling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Mar 11, 2021 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

March 11, 2021

Always a great experience of service and courtesy! I’ve been going to Bates for many yrs and have never had less than 10 rating!! More

by KANELA0220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Jesse Pady
Mar 11, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 11, 2021

They have the best price, inventory and service. This is my second purchase and I will not go anywhere else. They always take care of us. More

by Sablan670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Kevin Adams, Tremayne "Trey" Evans
Mar 12, 2021 -

Bates Nissan responded

It's great to hear that we were able to get you exactly what you needed again. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for continuing to choose Bates Nissan!

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