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Bates Nissan

Killeen, TX

4.3
1,361 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,361 Reviews of Bates Nissan

March 13, 2021

Everyone was super helpful. Zach helped me get approved for my very first vehicle & Keith helped me understand the different prices & went over everything that I needed to know about my vehicle. I will def More

by achantajashay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Damon "Keith" Antolak, Zachary "Zach" Holland
Mar 14, 2021 -

Bates Nissan responded

Here at Bates Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 13, 2021

Service Advisor Nico, was a consummate professional, and extremely courteous. He demonstrated politeness, scruples, professionalism, and dedication in the performance of his official job duties. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Mar 14, 2021 -

Bates Nissan responded

Thank you, Mark, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 12, 2021

It was a good experience i went there looking at cars not any particular one but I found a nice car and have been liking it a lot so far More

by HERBERT.ROOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Jordan Medford
Mar 12, 2021 -

Bates Nissan responded

Thank you so much for choosing Bates Nissan, Herbert! Congratulations on your new purchase. Please let us know if we can be of any more assistance!

March 12, 2021

Always a positive experience, no complaints here, super clean, wifi, good snacks:) and their shuttle got me back to my house right away- worth the money More

by calimami23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Jesse Pady
Mar 14, 2021 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 11, 2021

I had an appointment at 10am for an oil change and a factory recall. I also had the tech try and figure out another issue I was having. They had my car for 5 hours and not a single call from the service More

by SSTREET070569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathaniel "Nate" Murphree
Mar 29, 2021 -

Bates Nissan responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 11, 2021

Excellent Service every time. I have my vehicle serviced at Bates Nissan of Killeen on a regular basis and always get the Best service. I highly recommend them. More

by MARYAUSTINCRAWFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Mar 12, 2021 -

Bates Nissan responded

Thank you very much for your business and this review. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

March 11, 2021

Great customer service and experience. My advisor was Great customer service and experience. My advisor was amazing! He took the time to explain everything regarding my vehicle, and even went the extra More

by Daneskastarling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Mar 11, 2021 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

March 11, 2021

Always a great experience of service and courtesy! I’ve been going to Bates for many yrs and have never had less than 10 rating!! More

by KANELA0220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Jesse Pady
Mar 11, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 11, 2021

They have the best price, inventory and service. This is my second purchase and I will not go anywhere else. They always take care of us. More

by Sablan670
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Kevin Adams, Tremayne "Trey" Evans
Mar 12, 2021 -

Bates Nissan responded

It's great to hear that we were able to get you exactly what you needed again. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for continuing to choose Bates Nissan!

March 10, 2021

I had a pleasant time. Waiting for my car to be ready. I like the fact that theirs coffee, water & tea. And their are also snacks to eat while you wait. Also you can watch their t.v. in house remodeling. Th More

by CARMEN_M_ROSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Mar 10, 2021 -

Bates Nissan responded

Carmen, thank you for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

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