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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

March 11, 2021

Excellent Service every time. I have my vehicle serviced at Bates Nissan of Killeen on a regular basis and always get the Best service. I highly recommend them. More

by MARYAUSTINCRAWFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Mar 12, 2021 -

Bates Nissan responded

Thank you very much for your business and this review. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

March 11, 2021

It was a good experience i went there looking at cars not any particular one but I found a nice car and have been liking it a lot so far More

by HERBERT.ROOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Jordan Medford
Mar 12, 2021 -

Bates Nissan responded

Thank you so much for choosing Bates Nissan, Herbert! Congratulations on your new purchase. Please let us know if we can be of any more assistance!

March 11, 2021

I had an appointment at 10am for an oil change and a factory recall. I also had the tech try and figure out another issue I was having. They had my car for 5 hours and not a single call from the service More

by SSTREET070569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathaniel "Nate" Murphree
Mar 28, 2021 -

Bates Nissan responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 09, 2021

After listening to our concerns, a thorough investigation revealed the problem was with a backup camera we had installed. We were pleased with the service we received and will continue to do business with Ba More

by ELLAFREEMAN79
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Mar 09, 2021 -

Bates Nissan responded

Thank you for your very kind review, Ella! We strive to make sure that all of our customers leave happy, and it's great to hear that you're pleased with our service here at Bates Nissan. We look forward to seeing you again!

March 09, 2021

Was very help ful and patient when on the phone with car insurance and knowledgeable, got exactly what I wanted great deals. I recommend to go here. More

by MALACHIHUDDLESTON5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Mar 10, 2021 -

Bates Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Bates Nissan!

March 09, 2021

I had a pleasant time. Waiting for my car to be ready. I like the fact that theirs coffee, water & tea. And their are also snacks to eat while you wait. Also you can watch their t.v. in house remodeling. Th More

by CARMEN_M_ROSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Mar 10, 2021 -

Bates Nissan responded

Carmen, thank you for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

March 08, 2021

Scheduling my appointment was fast and easy. Drop off the night before was convenient for our work schedule and my service associate was friendly.Great! More

by kehaulanimurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree, Jesse Pady
Mar 08, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department. We appreciate you taking the time to leave us this five-star review! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 08, 2021

Bates Nissan Service is always friendly, honest, and affordable. I have tried other Nissan dealerships for service, but there is nothing like Bates. You're the best! More

by KYLOSTALO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Mar 08, 2021 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear that Jesse and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 06, 2021

Successful teamwork is essential for anyone attempting complete projects successfully and that was what I got from team Wilma. Andre and Cynthia. A job well done. Thank You Guys Donella More

by mcfaydend58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia (Receptionist), Wilma Acosta, Andre Nash
Mar 06, 2021 -

Bates Nissan responded

Donella, thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 05, 2021

Great service ! Had me in and out & checked up on me from time to time. The best dealership I’ve ever been too . Nissan bates #1 More

by jrichapparel2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Mar 05, 2021 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else.

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