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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

February 15, 2021

Service was very good. Time was reusable .Thank you for a good service. I am usually satisfied after my car service from you guys. Thanks again More

by renelom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Feb 16, 2021 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

February 12, 2021

Great customer service. Nissans customer service is top notch no matter what Nissan dealership I have had to go to. ( I travel due to my job) Tyler in the service department in Killeen, Texas was excep More

by DIANN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Feb 12, 2021 -

Bates Nissan responded

Thank you so much for your kind words for Tyler. We appreciate you taking the time to leave us this wonderful feedback! We hope to see you again soon, Diann!

February 12, 2021

I always take my vehicle there. Great customer service. Nate was keeping me updated with the the status of my vehicle. Friendly and respectful. Fully recommended. More

by Sandra Soto
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Feb 12, 2021 -

Bates Nissan responded

Thank you for taking the time to write us this awesome review, Sandra! We are very happy that Nate provided you with such a positive experience. We sincerely value your business and look forward to your next visit.

February 11, 2021

I am completely dishearten, frustrated, and alarmed with owning a new 2020 Nissan Rogue purchased at BATES NISSAN after a dangerous situation with my Rogue happen this week. After finding out that the Servi More

by GLORIAVANEXEL2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Linderman
Feb 28, 2021 -

Bates Nissan responded

Management will be in touch.

Mar 02, 2021 -

GLORIAVANEXEL2019 responded

EMAIL gloriavanexel2019@gmail.com CELLPHONE 254-415-2886

February 11, 2021

I didn't buy a vehicle here but drove my neighbor up from Houston to buy a vehicle. I am so impressed with this dealership that when i buy another vehicle I will come here first despite the drive. They are More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell
Feb 11, 2021 -

Bates Nissan responded

Thank you for taking the time to write this review, Tim! Our customers are our top priority and your feedback is greatly appreciated. We look forward to assisting you with any future vehicle needs here at Bates Nissan!

February 11, 2021

Awesome sales staff and finance manager. No pressure when looking and buying. Thouroughly explained all questions asked of them. Excellent follow up interviews and service. More

by eisel.karl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Tyler Linderman, Clay O'Dell, Damon "Keith" Antolak, Alexis "Lexi" Garcia
Feb 11, 2021 -

Bates Nissan responded

Thanks, Karl, for sharing your thoughts about your sales experience with Bates Nissan. We appreciate your business and hope to see you again soon! Congratulations on your new vehicle!

February 11, 2021

Very easy process and great customer service. I was taken great care of and will recommend to others about getting a car at this dealership. More

by narreis1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Jeremiah Phillips
Feb 11, 2021 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Congratulations on your new vehicle!

February 11, 2021

Your customer service was amazing! Hubby and I thank you Soo very much !!! You rock 👏You and Clay O'Odell made it easy ,thank you More

by Debra Eisel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Damon "Keith" Antolak
Feb 11, 2021 -

Bates Nissan responded

Thank you, Debra, for your feedback on your recent sales visit to Bates Nissan. We're glad to hear that Damon and Clay were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 11, 2021

Kevin Perez helped me a lot with buying my 20015 used Nissan Rogue, gave me a good deal and I am happy and satisfied with it More

by ALMEPR00
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Perez, Jordan Medford
Feb 12, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 10, 2021

Thanks to Nate and Bates service department. They fixed my issue with the radio volume knob with an update. Very pleased. I just had to relax all my presets, wish the would have mentioned this after the up More

by orickster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Feb 10, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with Nate and our service team. We're glad to hear we delivered such a great experience!

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