
Bates Nissan
Killeen, TX
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1,355 Reviews of Bates Nissan
Service was super and don’t forget about parts department /my wife and I got the vehicle 🚗 we wanted .GO TEAM BATES and ANOTHER good year /my wife and I got the vehicle 🚗 we wanted .GO TEAM BATES and ANOTHER good year More
Staff at the dealership are friendly and courteous. I was extremely pleased in the time it took for my oil to be changed and tires rotated. My only disappointment was that my vehicle wasn’t vacuumed out. I’m extremely pleased in the time it took for my oil to be changed and tires rotated. My only disappointment was that my vehicle wasn’t vacuumed out. I’m not sure if this is due to the ongoing pandemic right now. Otherwise, the service was great. More
Very clean and organized sales person was very respectful,sales person seem to be very knowledgeable about the vehicle,finance person was very helpful as well. respectful,sales person seem to be very knowledgeable about the vehicle,finance person was very helpful as well. More
Elijah and Clay made this buying experience extremely smooth and easy. Hands down the best car buying experience I’ve had. I love my new Rogue ! smooth and easy. Hands down the best car buying experience I’ve had. I love my new Rogue ! More
Friendly costumer service, on time and explain everything in detail. I did not have to wait much for my vehicle to be done. The rep. provided great service and was very attentive. in detail. I did not have to wait much for my vehicle to be done. The rep. provided great service and was very attentive. More
employees are not knowledgeable of car services.no employees are not knowledgeable of car services. no service coupons were offered at all. place is dirty. i was told two different prices for ser employees are not knowledgeable of car services. no service coupons were offered at all. place is dirty. i was told two different prices for services. nothing in writing any where. More
Michael Rask in service went above and beyond in handling my vehicle situation. He kept communicating with me which is comforting when your vehicle is in the shop. Very professional and friendly. Thank you B my vehicle situation. He kept communicating with me which is comforting when your vehicle is in the shop. Very professional and friendly. Thank you Bates service team for all you do. More
Awesome team with great leadership from the owner Bob Bates to Kevin Adams to Wilma Acosta, Clay O’Dell, David Vahrenkamp, Savina, Christy O’Dell, Cynthia aware, Kevin Pérez, André Nash, and Treymaine Ev Bates to Kevin Adams to Wilma Acosta, Clay O’Dell, David Vahrenkamp, Savina, Christy O’Dell, Cynthia aware, Kevin Pérez, André Nash, and Treymaine Evans. It was a pleasure doing business here and we will be back for our next Nisssan More
I would like to thank the sales Representative and Sales Manager for their wonderful customer service which was of the highest order along with friendly attitudes. Manager for their wonderful customer service which was of the highest order along with friendly attitudes. More
I went in for one key it took over 7 hours when it should have taken 20 min tops they tried to hold my car overnight however I was not leaving without my car I needed to go to work and looking at my gas afte have taken 20 min tops they tried to hold my car overnight however I was not leaving without my car I needed to go to work and looking at my gas afterwords they used more than they should have to program one car key and when I called for an update I was told Tyler was on lunch break he would call in a few min more hours went by so I just showed up and he was not on lunch break More