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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

February 10, 2021

I don't like service being added when. I don't request them. I don't want tires rotated nor need you to do it More

by THORSON78
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
Feb 27, 2021 -

Bates Nissan responded

Hello, Providing a positive service experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up this issue if possible so we can turn this situation around for you.

February 09, 2021

The service advisor Tyler Lindman is the personification of superb customer service, and a consummate professional. TYLER is an reflection of the magnificent leadership #1. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Angiolillo , Tyler Linderman
Feb 09, 2021 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us, Mark! We work hard to make sure our guests have an exceptional experience. We will share your comments with Tyler and the team, and we look forward to working with you again.

February 09, 2021

The service representative was very nice, hospitable, and paid attention to our needs. He answered all of our questions, and was knowledgeble regarding our needs. We were able to book asap. More

by DONNETTALEVOD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Feb 09, 2021 -

Bates Nissan responded

It's great to hear that Jesse was able to help you out with your recent service visit. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

February 07, 2021

Great work and a great help. Mike was the individual who helped me. The process was explained to me and all my questions were answered. I was provided with prompted feedback and follow-ups. I was also provi More

by TYION.STANLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Feb 07, 2021 -

Bates Nissan responded

We appreciate your business, Stanley, and our team looks forward to serving you again soon!

February 05, 2021

Tyler was the person who helped me. He was very helpful There was parts that needed to be ordered, they ordered them and replaced them in a reasonable time. Also I did not have to wait very long. I was More

by VFAYE58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Feb 07, 2021 -

Bates Nissan responded

Thank you for choosing Bates Nissan, your feedback and rating mean a lot to us. We're glad Tyler was able to help, and we hope to see you again!

February 04, 2021

Great service, the staff is friendly and professional. The staff know their offer and can assist you to make an informed decision. So far we are happy with our choice. More

by arleta.r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Robin O'Dell
Feb 04, 2021 -

Bates Nissan responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bates Nissan!

February 03, 2021

Service is great as always. The staff is always professional and friendly. I wouldn't go anywhere else. Bates Nissan is my kind of place. More

by POPE992000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Feb 03, 2021 -

Bates Nissan responded

Thanks for sharing your thoughts about your service experience with Bates Nissan. We appreciate your business and hope to see you again soon!

February 02, 2021

Great service department and always take good care of my family of vehicles. The staff is very professional and explains in details the service provided. More

by Jon Hawkins
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Feb 02, 2021 -

Bates Nissan responded

Jon, Thank you for your very kind review. Jesse and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

January 31, 2021

The service was exceptional. The staff was friendly and professional. The salesperson was vey patient and took the time to explain everything in detail. I made the best decision to buy my car at Bates Nis More

by mmlcb96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith, Sales Dept, Andre Nash
Jan 31, 2021 -

Bates Nissan responded

Thanks for your feedback on your recent visit to Bates Nissan. I'm glad to hear that Andre, Keith, and our team were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

January 30, 2021

Friendly and courteous costumer service, very knowledgeable and took time to explain every detail. I was extremely pleased in the time it took for my oil to be changed. More

by AJOSEPH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Jan 31, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jesse and our team and don't hesitate to let us know if we can be of further assistance.

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