Bates Nissan - Service Center

I had an appointment at 10am for an oil change and a factory recall. I also had the tech try and figure out another issue I was having. They had my car for 5 hours and not a single call from the service factory recall. I also had the tech try and figure out another issue I was having. They had my car for 5 hours and not a single call from the service advisor with any kinda of updates. Bottom line is someone should have called me with an update More

Excellent Service every time. I have my vehicle serviced at Bates Nissan of Killeen on a regular basis and always get the Best service. I highly recommend them. at Bates Nissan of Killeen on a regular basis and always get the Best service. I highly recommend them. More

Great customer service and experience. My advisor was Great customer service and experience. My advisor was amazing! He took the time to explain everything regarding my vehicle, and even went the extra Great customer service and experience. My advisor was amazing! He took the time to explain everything regarding my vehicle, and even went the extra mile in gathering extended warranty info for me 😊 More

Always a great experience of service and courtesy! I’ve been going to Bates for many yrs and have never had less than 10 rating!! been going to Bates for many yrs and have never had less than 10 rating!! More

I had a pleasant time. Waiting for my car to be ready. I like the fact that theirs coffee, water & tea. And their are also snacks to eat while you wait. Also you can watch their t.v. in house remodeling. Th like the fact that theirs coffee, water & tea. And their are also snacks to eat while you wait. Also you can watch their t.v. in house remodeling. Thank you. More

After listening to our concerns, a thorough investigation revealed the problem was with a backup camera we had installed. We were pleased with the service we received and will continue to do business with Ba revealed the problem was with a backup camera we had installed. We were pleased with the service we received and will continue to do business with Bates Nissan whenever we need service for our vehicles. More

Bates Nissan Service is always friendly, honest, and affordable. I have tried other Nissan dealerships for service, but there is nothing like Bates. You're the best! affordable. I have tried other Nissan dealerships for service, but there is nothing like Bates. You're the best! More

Scheduling my appointment was fast and easy. Drop off the night before was convenient for our work schedule and my service associate was friendly.Great! night before was convenient for our work schedule and my service associate was friendly.Great! More

Great service ! Had me in and out & checked up on me from time to time. The best dealership I’ve ever been too . Nissan bates #1 time to time. The best dealership I’ve ever been too . Nissan bates #1 More

Everyone was helpful and amazing!! However Tyler was Awesome-tastic!! The cashier at checkout remembered me from a year ago and was just as amazing the second time around!! I thank you ALL my baby, Niss Awesome-tastic!! The cashier at checkout remembered me from a year ago and was just as amazing the second time around!! I thank you ALL my baby, Nissan Rose is back rolling Perfectly!! More