Bath Subaru

Poor Customer Service I received very bad service at Bath Subaru. After traveling two hours for an appointment, I was told they could not see me that day. When I arrived I received very bad service at Bath Subaru. After traveling two hours for an appointment, I was told they could not see me that day. When I arrived they said they had "moved on." No understand of my needs; no attempt to accommodate me. I was told that I was late like I was a disobedient child. When I said that this was bad service and that I wouldn't be back the owner castigated me for my behavior. They acted like they didn't need or want my business. Do yourself a favor, drive to Bangor, Auburn or Portland, where they want to service cars. I own three Subarus, and I wouldn't use them if I was broken down in front of there dealership. More

So Many Rules, I wondered who was working for whom These people are so anal about cell phone usage, picking up the car after the service is completed and what specific time I will arrive and if I can't These people are so anal about cell phone usage, picking up the car after the service is completed and what specific time I will arrive and if I can't come in person, needing to know exactly who will come instead and of course they must have a photo id, and telling me how busy they are. I can see they clearly don't need or want my business. More

Can’t trust them Unfortunately I walked into this dealership and allowed a sleazy salesman there to look into financing. Will never walk into this dealership again. Ri Unfortunately I walked into this dealership and allowed a sleazy salesman there to look into financing. Will never walk into this dealership again. Ripoff ... bland rude and stale people. More

Friendly, intelligent Big thanks to the technicians and the sales staff, all very friendly and it's fun to see them joking with each other. Only dealership I've ever had po Big thanks to the technicians and the sales staff, all very friendly and it's fun to see them joking with each other. Only dealership I've ever had positive experiences with. More

High-pressure car dealership When I first met the salesman I inquired about the $500 rebate offer on the dealership's website due to their construction. He said it ended the day b When I first met the salesman I inquired about the $500 rebate offer on the dealership's website due to their construction. He said it ended the day before, even though the rebate is still posted on their website. They did agree to honor the rebate. I was not going to buy a car that day and did tell the salesman that he could contact me the following day to discuss a possible deal. I had to work that morning and when I checked my messages, he had called and texted 15 times between 8:11 a.m. and 2 p.m. That's harassment. While I was at the dealership, the salesman sent me over to the sale manager under the premise I would be discussing adding leather to a vehicle, but instead was subjected to aggressive sales pressure to buy the vehicle that day. I will not recommend this dealership. More

Bad Customer Service Had the worst experience with these people. I called to ask about a car they had posted for sale and the salesman tells me (FOR WORD) "I don't think i Had the worst experience with these people. I called to ask about a car they had posted for sale and the salesman tells me (FOR WORD) "I don't think it is worth your time to buy one of these cars" after asking if the car was inspectable (which I'm assuming by that answer it isn't). He even told me they don't even bother checking the cars over, so he was unable to tell me if there was anything wrong with the car. I can't even believe that I just spoke with someone from a reputable dealership. I wish I had asked for his name, he was extremely rude and had some of the worst customer service I've ever seen. Regardless of the car not being stickered, it seems unreasonable that your salesman was unable to answer questions about the car's condition. I realize that selling the car without making repairs is the best way to keep the cost down, but how can I buy a car that has no inspection sticker without even knowing what could possibly be wrong with it? I don't know if the car runs, I don't know if the car needs something as simple as new brakes or an entirely new engine and the fact that yours salesman can't answer that question baffles me. Based on other reviews it's clear that you also make repairs, so It doesn't seem unreasonable that a customer would at least like you to check the car over and give it a proper diagnosis rather than a " I wouldn't know what's wrong with it". I would of been fine had he said "Well, let me find out!". Had he of talked to me for longer than two seconds without answering every question with a "I'm not sure" than maybe I would of driven up there to check the car out. I probably even would of come to check the car out, even after his poor customer service, had he not said "It isn't worth your time". SO ANNOYED. More

Lying, dishonest car dealers Lying, smarmy car dealers does not even to begin to describe my experience. Guaranteed a price range, drove 40 miles to be $60/mo. difference. Lying, smarmy car dealers does not even to begin to describe my experience. Guaranteed a price range, drove 40 miles to be $60/mo. difference. More

Loving my 2014 Forester I am ecstatic with my new (used) Forester!! Andy Winglass was fabulous to work with. He was very professional, knowledgeable and made it very easy to I am ecstatic with my new (used) Forester!! Andy Winglass was fabulous to work with. He was very professional, knowledgeable and made it very easy to purchase my car. He made sure the car had all the options I wanted and the price I was looking for. I would definitely recommend Andy to anyone looking for a new or used car! More

Great dealership! George and Dennis were great. Even brought my Subaru to the car rental place on a Saturday! If I have any questions, Dennis and the team will get me George and Dennis were great. Even brought my Subaru to the car rental place on a Saturday! If I have any questions, Dennis and the team will get me the answer. The Forester handles really well. It's everything I expected--and more. A friend got macular degeneration and couldn't drive any more. He researched the best car for his wife, and it was the Subaru Forester! More

Slipshod, rude and dishonest. Two hours after taking my car in for full check up so I could give it to my son. (And having bought a new car from them). The cars engine seized on 29 Two hours after taking my car in for full check up so I could give it to my son. (And having bought a new car from them). The cars engine seized on 295 due to no oil. Towed car back to them, after much deflection and denying owner stated, “You can’t prove anything.” More