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Battlefield Ford Culpeper

Culpeper, VA

4.9
635 Reviews

10463 James Monroe Highway

Culpeper, VA

22701

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Showing 635 reviews

March 31, 2019

Everyone very courteous and friendly We were very happy with Tony. We were expecting t have an appointment with Cody but was told he was not there. Tony was very knowledgeable about the More

by Ford250&$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony "Juicy" Jasper
Apr 02, 2019 -

Battlefield Ford Culpeper responded

Thank you for your 5 star review! Tony "Juicy" is a staple here at Battlefield Ford. All the Sales Staff have superior knowledge about our vehicles. They will be happy to spend as much time as you need on giving you the all information in a comfortable, no pressure manner. We appreciate your business and look forward to your next visit.

March 28, 2019

Always Dependable Easy to get appointment, knowledgeable advisors, great repairs, priced competitive, clean friendly waiting area, convenient service hours. No employe More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon, T Bailey
Mar 29, 2019 -

Battlefield Ford Culpeper responded

Thank you so much for taking the time to give us your 5 star review, Bill! Every department at Battlefield Ford takes great pride in our customer service. We are pleased to hear of your great experience with our service department. We appreciate your business!!

March 27, 2019

Excellent Buying Experience at Battlefield Ford Outstanding dealership — fantastic sale people, superb financial section, beautiful showroom, great (huge) selection of cars/trucks. It is easy to se More

by diazaq
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin from finance. Both Cody and Austin were professional and friendly, answering all our questions. Both gentlemen are a credit to Ford Motor Company and Battlefield Ford., Cody Lillard
Mar 27, 2019 -

Battlefield Ford Culpeper responded

Wow! Thank you so much for taking the time to give us this fantastic review, diazaq! We are so pleased that you had a wonderful car buying experience with us. Congratulations and enjoy your new vehicle!! We greatly appreciate your business and look forward to your next visit.

March 23, 2019

Windshield replacement Made this repair possible despite rain and time constraints. Worked hard to make the process easy and very helpful. Matt very helpful on a very busy More

by mvinci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Clayton
Mar 26, 2019 -

Battlefield Ford Culpeper responded

Thank you so much for taking the time to give us your feedback! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. We appreciate your business and look forward to your next visit!

March 20, 2019

Very friendly knowledgeable service department Each person in the service department greeted me by name and was immediately available to help me. Very easy to deal with and explained things in a wa More

by Nlenglish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Mar 21, 2019 -

Battlefield Ford Culpeper responded

Thank you for your feedback! We are very happy that you had a great experience with us. We appreciate your business and look forward to your next visit!

March 15, 2019

Top of the Line Service Bought the 2006 Ford Explorer in 2011 w/100,000 miles. Current mileage is @ 211,00 miles. The Service Team has done an excellent job in keeping my SU More

by Gil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Apperson, Service Advisor, Chris Alessi, Tyler Bailey
Mar 20, 2019 -

Battlefield Ford Culpeper responded

Thank you for your feedback, Gil! We are pleased with your experience with our Service department. We look forward to servicing your 2006 Ford Explorer for many years to come!

March 15, 2019

Great Service! Battlefield Ford of Culpeper once again provided top notch service on my vehicle. The staff are always friendly and professional. I love dealing with More

by Johnw19314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton, Matt, and Kerry.
Mar 20, 2019 -

Battlefield Ford Culpeper responded

Thank you for the great review, John! We appreciate your business and look forward to your next visit.

March 14, 2019

Pleasant and professional Matt worked to make sure that not only was my vehicle fixed, but he worked to ensure that my budget was considered. Matt is the most thorough and pro More

by Mike B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Byer
Mar 14, 2019 -

Battlefield Ford Culpeper responded

Thank you so much for taking the time to give us your feedback, Mike!! We are pleased that Matt provided you with superior customer service. We appreciate your business and look forward to your next visit!

March 09, 2019

Excellent service and superior customer relations Came in for service. Smooth, professional and fast. Couldn’t be happierwith the service. On top of that, the waiting area is comfortable and snacks ar More

by Fallujah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byers
Mar 11, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to give us your feedback! We strive to give our customers superior service in a comfortable atmosphere. We appreciate your business and look forward to your next visit!

March 05, 2019

Timely Service I messed up the appointment time and they still serviced my Escape is a timely manner. The service department folks are really nice. I feel like I g More

by MrWonderful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton
Mar 08, 2019 -

Battlefield Ford Culpeper responded

Thank you for taking the time to give us your feedback! We are very proud of our service department staff and we strive to always give exceptional service in a timely manner. We appreciate your business!!

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