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Battlefield Ford Culpeper

Culpeper, VA

4.9
635 Reviews

10463 James Monroe Highway

Culpeper, VA

22701

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Showing 635 reviews

February 16, 2018

First new car service In and out in about an hour: oil change, tire rotation and service. Didn’t have a prescheduled appointment. Comfortable waiting room. Friendly and pro More

by Ltyler395
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kerry Apperson / tech Tyler Bailey
February 14, 2018

First time buyer Sales rep was prompt in meeting with us; getting us keys to test out cars; didn't push me to buy unless I was comfortable. The gentleman that helped w More

by fusion on
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
February 12, 2018

Very helpful, and kept in contact with us. They did a good job repairing the car, kept in contact with us when parts did not arrive, and were very helpful to us. Thank you More

by snickers1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan
February 04, 2018

Customer service I have always received the best customer service they have worked my car in for service and the sales side has been awesome.. thanks for all you do More

by Mustang girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
February 04, 2018

Great service and a beautiful waiting area. The service was prompt and enjoyable. The wait area is very nice and comfortable...The service rep. was also nice and told me what other service need More

by George Houston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Faass
January 31, 2018

Great people Everyone we dealt with was nice and welcoming and went the extra mile to help us out. They moved us through the car buying process in a timely matter More

by HappyDenaliOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Warren
January 29, 2018

Cheryl was awesome Cheryl was great, spoke with her over the phone on Monday, came out on Friday and had the deal done in 4 hours, everything was what I expected. More

by John P.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Brown
January 29, 2018

Everyone there was very nice, polite, and helpful! Very prompt replies to email contact, fair on pricing, tried to answer any and all questions as quickly as possible. When we arrived at their dealersh More

by gen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Lillard, Austin Berry
January 26, 2018

Excellent Experience My wife and I had a excellent experience in buying a new Ford Explorer. The following people were great to deal with and made the process very enjoyab More

by Email
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Melissa, Austin
January 25, 2018

thorough and quickly done. 85,000 mile check up was thorough, and quickly done. I was told and shown on my service summary what had been checked & how each item was rated. I f More

by Carol Lang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer service reception and cashier. Sorry, no good with names.