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Battlefield Toyota
Culpeper, VA
126 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 126 reviews
February 23, 2016
Good overall experience, Very good salesman John Kunda, very prompt in calling you and was very honest and up front I would highly recommend him if you are considering buy Very good salesman John Kunda, very prompt in calling you and was very honest and up front I would highly recommend him if you are considering buying a used vehicle. More
by Mack
Employees Worked With
John Kunda
Helpful February 09, 2016
Worth going back the second time. Brian's friendliness and "here to serve you" attitude without pressure to purchase was appreciated. He answered my questions and did any research if n Brian's friendliness and "here to serve you" attitude without pressure to purchase was appreciated. He answered my questions and did any research if needed. We are enjoying both vehicles Brian sold to our household - good,solid and clean vehicles. Thanks, Brian. Hope your career as car salesman will continue to be successful More
by Toyota fan
Employees Worked With
Emily, a fine clerical business person.
February 05, 2016
A pleasant and friendly atmosphere to buy a new car We were treated like VIPs the minute we walked in the dealership. Our saleman, John Kunda, was very friendly, courteous and patient, showing us differ We were treated like VIPs the minute we walked in the dealership. Our saleman, John Kunda, was very friendly, courteous and patient, showing us different models and took test drives with us. No prerssure at all. More
by Alex's RAV4
Employees Worked With
Najeem, the Manager and Chris, the Finance.
February 01, 2016
Great Will definitely buy my next trick thruck! Brian is awesome! Every one is very nice! Will be back! The process was very easy!thank you Will definitely buy my next trick thruck! Brian is awesome! Every one is very nice! Will be back! The process was very easy!thank you More
by Trasnake
Employees Worked With
Brian
February 01, 2016
Awesome deal and awesome people! Found a nice used Mustang convertible at what seemed to be a good deal. I figured that it must have been in bad shape or just too good to be true. End Found a nice used Mustang convertible at what seemed to be a good deal. I figured that it must have been in bad shape or just too good to be true. Ended up being a very clean car in almost perfect shape for its age. The staff I worked with were very personable. I didn't have any problems with the entire process. I'm very pleased with my new car and will definitely keep them in mind for any other future car purchases. More
by Lex37
Employees Worked With
Brian, Kris
January 26, 2016
Great Folks to Deal With We had a great experience buying our new 2016 Highlander. Very professional and accommodating staff. Brian Nichols did a great job handling the sale We had a great experience buying our new 2016 Highlander. Very professional and accommodating staff. Brian Nichols did a great job handling the sale. Would highly recommend. More
by wsSmg
Employees Worked With
Steve Fay, Brian Nichols, Najeem Dore, Kris Williams
August 15, 2015
Great first car buying experience! :) I was helped out by Cameron Villemaire, and he did an excellent job finding me a car that fit all my expectations and was within my price range. I was I was helped out by Cameron Villemaire, and he did an excellent job finding me a car that fit all my expectations and was within my price range. I was able to find and buy the car I wanted the same day! He helped me narrow down my choices, let me test drive all the cars I was considering, and even gave me a good deal on the car for a college kid like me! I was very happy, and both my parents were even impressed by his competence when they came to see the car and review the deal. I would highly recommend this dealer to anyone looking for a new or used Toyota from Battlefield, because thy have outstanding customer service. More
by vagrl
Employees Worked With
Cameron Villemaire
June 24, 2015
The best car buying experince ever! I can honestly say that I have never in my life been to a car dealership where I felt not only very welcomed, but at absolute ease as I did at Battlef I can honestly say that I have never in my life been to a car dealership where I felt not only very welcomed, but at absolute ease as I did at Battlefield Toyota dealership-zero pressure. The treatment and service my wife and I received is unparalleled to any other. In the past 30+ years, I have literally owned more than 50 cars and been to many many car dealerships! And as if that was not enough, the guys were done with all of the paper work in just a little more than one hour which I have never experienced before. While I was/am extremely pleased with the price, the price was not my motivator and is not what brought me to the dealership. It was the treatment and the respect that I received from Luke and Lee way before I came to buy the 2015 Toyota Camry. Prior to going to the dealership, I had many e-mails going back and forth with them and they both made it very clear to me what I am expecting from them with this purchase. and they kept their promise. The team that I had to deal with, and will surly deal with in future purchase/transactions, are: Luke Lukachik, Lee Gouldman and Kriss Williams. These guys proved to me and my wife that not all dealerships are the same while some stand way above the rest, like Battlefield Toyota, other only hope/dream of following your foot step! Best regards, Rizz Khoshnaw Mclean,VA More
by ZK
Employees Worked With
Luke, Lee and Kriss
June 15, 2015
Bad Sales Staff I called out of state on a Rav4. Looked nice on the outside but i wanted pics of the underbody and engine bay to make sure the car had no rust. I spo I called out of state on a Rav4. Looked nice on the outside but i wanted pics of the underbody and engine bay to make sure the car had no rust. I spoke with Nate and he said he would take pics. Took them 3 or 4 days to get back to me. When he sent the pics he sent the website pics and not the one's i asked him to send me of the engine bay under car and imperfections. So when i asked for underbody pics he sent me really blurry pics and i said they were blurry did not send me any better pics, i also asked for engine bay pics and he took a pic of the battery. What kind of shady stuff is this? I told him i wanted pictures of the engine bay and he didn't respond then i said "thanks for your time i will look elsewhere" He said "ok good luck" they clearly do not want to earn customers business or try to make an effort and providing appropriate pictures for customer. Why would i drive out of state for 6 hours if i think they are hiding something and won't send me pictures? I give this dealer an F rating in sales help. More
by Herd33
Employees Worked With
Nate
June 11, 2015
If you're under 30, steer clear I searched online and saw Battlefield had a Subaru with low miles and a decent price; just what I was looking for. They were two hours away and I was I searched online and saw Battlefield had a Subaru with low miles and a decent price; just what I was looking for. They were two hours away and I was working graveyard shifts that week but I decided to rough and make the trip. The sales staff were friendly enough and the sales rep I had seemed to know what he was talking about. We took it for a test drive and the Subaru drove okay, it had it's flaws but I decided to go ahead with the sale. They had priced the car well so I didn't mind paying the price listed on their website. It was right on KBB's evaluation. However, this is when my straight forward experience took a turn. They had wanted to add an additional thousand dollars to the price. I told them I was only paying the price listed on the website and they seemed to relent to this request. I was planning on paying all in cash but I went ahead and asked if there was anything they could do for me if I financed it. A financing manager, who was an older man named Kevin, took over from here. He ran my info and informed the best they could do was 8.5%. I told him that was absurd; I had a good credit score so I expected something at least under 5%. He then let me know that I should count myself lucky he was able to keep it in the single digits and "YOU'RE never going to get something THAT low." I shrugged off the patronizing comment and offered to pay in cash. His first response was that he didn't like cash payments. But he eventually agreed and I got out my checkbook. I began writing the check and asked to clarify the total. He tells me its the original price plus the thousand dollars I had made clear I wasn't paying. When I corrected him, he simply asserted that it was the final price and he wasn't negotiating. At this point, I had been in the dealership for three and a half hours. The sun was setting and I grabbed my checkbook and began to leave. As I was leaving, the man whom I assumed was their head salesman, grabbed me for a last ditch negotiation. We sat back down at the desk where he folded himself into a pleading position begging me with this gem: "won't you just meet us half way?" I wanted to laugh. I just had drove two hours after a long graveyard shift and offered to pay the full asking price in cash for an as is used vehicle. Yet somehow, I was somehow being unreasonable. More
by ajb
Employees Worked With
Kevin
