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Battlefield Toyota

Culpeper, VA

Overview
Reviews
Vehicles
3.7
126 Reviews
Call Dealership (540) 317-7800

11013 James Monroe Hwy

Culpeper, VA

22701

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Showing 126 reviews

July 26, 2022

Car shopping this dealership. They just have gone overboard with these "price adjustments" I suggest you shop elsewhere. it will save you 1000's! More

by bockrkb
Recommend Dealer
No
Employees Worked With
online
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Helpful
March 29, 2022

We had such a pleasant professional experience with Otis. I would recommend anyone who is looking for a new car to go and see Otis. The team of professionals is awesome! More

by donahuehomeimprovements
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otis
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Mar 29, 2022 -

donahuehomeimprovements responded

Otis was awesome! Very professional and pleasant experience

Helpful
March 24, 2022

Just purchased a 2022 Toyota Corolla from Jason Black and Paul Alexander. Absolutely amazing service and very nice people! Great deals and just a good environment! Highly recommend buying your next Toyota fr More

by Katelynchung
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Alexander, Jason Black
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Helpful
December 18, 2021

Pleasant car buying experience. Very helpful, friendly, not pushy staff, comfortable dealership and one id highly recommend. More

by Markcritch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
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Helpful 1
December 02, 2021

Mike de Noble was prompt, pleasant, professional, and honest. Great experience all around. Thank you for my new ride!! More

by Bethany
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike de Noble, Arnold
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Helpful 1
November 21, 2021

Everyone was friendly and straightforward. Every question and concern was taken seriously. Mike is the man! More

by Abbohan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Nate, Paul
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Helpful 1
November 11, 2021

Had a great experience with Battlefield Toyota!! Mike De Noble helped me find exactly what I was looking for and wasn’t “high-pressure” at all. Paul in Finance was super helpful as well! Highly recommend th More

by Rebekah Ball
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike de Noble, Paul in Finance
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Helpful 1
November 08, 2021

Wonderful Experience. Easy and honest transaction with Michael!! Love my new Forerunner. Great job everyone. More

by Cathyedalrymple
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael de Nobel and Emily.
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Helpful 1
September 10, 2021

The Manager Jeff was very unprofessional and rude. As a veteran I had hoped to receive more respect. In the midst of my sentence, he yells over me and continues to talk over me. Not only did he fail to kee More

by Alexknipe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
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Sep 15, 2021 -

Battlefield Toyota responded

Jeff is actually one our sales associates, not a manager. I just want to make sure everyone who reads this has all the info. You reached out to us from South Carolina interested in our used F-150 4WD and wanted to trade your 2WD Tacoma. We gave you a range on your vehicle and then you proceeded to get angry at Jeff and wanted to speak to our sales manager. You told them how you used to be in the car business. To say we were rude by not giving you what you wanted leads the public to believe we did something wrong. Please do not slander our sales associate because you didn't get what you wanted. I am sorry we were not able to make your deal. Feel free to reach out to me directly if you need anything. We wish you the best in your search for a new truck! Lee Gouldman General Manager Battlefield Toyota 540-317-7800

Sep 16, 2021 -

Alexknipe responded

You must have been the person i was talking to when i asked for the manager. I said you were rude for talking over me and not showing me respect when i was speaking. It had nothing to do with your offer. While i can admit i made the mistake of the salesmen instead of you apparently. However this clear shows the your integerity lacks for you know i was in the midst of a sentence while you were trying to scream over me. You dont even have the testimonial foritude to admit that. Its not slander, its the truth on how you treat customers! Alex Knipe Usmc veteran

Sep 16, 2021 -

Alexknipe responded

You must have been the person i was talking to when i asked for the manager. I said you were rude for talking over me and not showing me respect when i was speaking. It had nothing to do with your offer. While i can admit i made the mistake of the salesmen instead of you apparently. However this clear shows the your integerity lacks for you know i was in the midst of a sentence while you were trying to scream over me. You dont even have the testimonial foritude to admit that. Its not slander, its the truth on how you treat customers!

Helpful
August 23, 2021

Great experience. Thank you all in both sales & finance. I have already recommended this dealership. More

by The Brit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben sales
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Helpful
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