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Baxter Ford West Dodge
Elkhorn, NE
194 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 194 reviews
March 11, 2010
Salesman was great; really did a good job getting the details right, and was honest. I'd recommend the dealership to others. All salespeople should be considerate of shoppers time - mine was. The dealer details right, and was honest. I'd recommend the dealership to others. All salespeople should be considerate of shoppers time - mine was. The dealership needs more help in the finance dept. I sat waiting for well over an hour to visit the finance guy. He was good and very quick, but there needs to be more than one guy available on Saturdays when the place is packed with customers. More
by dfang
Employees Worked With
Nate
Helpful March 03, 2010
Very friendly and fixed my problem with car. Explained why my transmission was slipping and explained in detail how they fixed it. Plus they checked other components of my car to make sure everything was why my transmission was slipping and explained in detail how they fixed it. Plus they checked other components of my car to make sure everything was working properly. My car was done in the time frame they told me and was ready for me to pick up when I arrived. More
by husker17
Employees Worked With
Roy Berry
January 31, 2010
I recently called just to see if a certain car they had listed on the Performance website was available......and boom, the FLOODING of phone calls started. I already had a salesman I was working with form listed on the Performance website was available......and boom, the FLOODING of phone calls started. I already had a salesman I was working with form the Performance Volkswagon dealership. (Micheal- super great guy-highly recommendable) Anyway, I had called myself about this certain car so that I would have a list of cars for Michael to show me. To make this mess shorter than my experience with these people, after about six or eight phone callsand a couple days, the guys at Ford got the message and stopped calling. Of course the car I wanted from their lot, well suddenly was "not available". Funny how that happened. In the end, I bought a great car from Performance Dodge, NOT Performance Ford. Any dealership that would treat me like they did will never get my business. Nor would I ever recommend them to my worst enemy. Apparently they think women are just stupid or maybe it was because they were very desperate for business. I wonder why?!?! More
by purplecar123
Employees Worked With
several nagging salesman
December 15, 2009
Never felt pressured by anyone at the dealership. The car was warmed up for the test drive as it was very cold outside. All my questions were answered. The car was in a very clean state for me though i car was warmed up for the test drive as it was very cold outside. All my questions were answered. The car was in a very clean state for me though it is snowy and icy outside, and made ready with my things from my old car and ready to go. More
by Georgia Anderson
Employees Worked With
James Werklund
