
Baxter Toyota La Vista
La Vista, NE
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We had a car reserved to view and test drive with salesman Bob S, while we were out of town salesman Bob S. called and requested us to sign the purchase agreement via email even though we had not yet salesman Bob S, while we were out of town salesman Bob S. called and requested us to sign the purchase agreement via email even though we had not yet seen the vehicle on Friday pm right before the dealer's closing hours. We requested to come in Monday AM when salesman Bob S arrived to see the vehicle and discuss the purchase price-he was in rude and very impatient with us. When we requested a review of purchase price-he yelled that they already held it over the weekend and yelled that "it has already been agreed upon and our trade in was over and above of what they should be giving us". We never got to finish our request bc he was not going to listen to us! We have purchased other vehicles there and was quite happy with prior salesman BUT we will never go there again AS LONG as Bob S is still there. We walked!! He treated us like 'they were doing US A FAVOR and quit asking for anything more' Besides, the other factor was that he had a sold sign in the car with our name on it and the vehicle wasn't even detailed out or filled with gas! If we had purchase, we would have sat another hour or two waiting for the car to ready -we were paying cash for the purchase! More
Juanita is a great person, very knowledgeable, personable, and made the whole experience very enjoyable. I've purchased many vehicles in my life and I can't remember an easier experience when I bo personable, and made the whole experience very enjoyable. I've purchased many vehicles in my life and I can't remember an easier experience when I bought a vehicle. I really like my new Rav 4. and she was awesome. More
Excelente servicio por parte de JUANITA me explico todo con mucha paciencia y muy amable, el proceso fue rápido y fácil. Cecilia me ayudo con la Oli así on y me explico todo con mucha paciencia. Muy atenta con mucha paciencia y muy amable, el proceso fue rápido y fácil. Cecilia me ayudo con la Oli así on y me explico todo con mucha paciencia. Muy atentas y amables les recomiendo 10/10. En otros concesionarios no te atienden como aquí, experiencia inigualable! Muchas gracias Baxter Toyota!!! More
Contesta con mi compres Toyota Tundra, el mejor servicio que eh tenido todo el personal son muy atentos y amables. Gracias a Juanita y Cecilia quien isieron el proceso muy fácil y rápido. Recomiendo a Baxte que eh tenido todo el personal son muy atentos y amables. Gracias a Juanita y Cecilia quien isieron el proceso muy fácil y rápido. Recomiendo a Baxter a Toyota por su buen servicio. More
Super quick to respond to my initial email inquiry and had everything ready for our 10am appointment. Great first impression and smooth communication! had everything ready for our 10am appointment. Great first impression and smooth communication! More
Thank you to Baxter Toyota La Vista! Special thanks to Evan our sales person and Riley the product specialist! Needing a new vehicle after a car accident they made sure we had everything Special thanks to Evan our sales person and Riley the product specialist! Needing a new vehicle after a car accident they made sure we had everything we needed all along the way from keeping us informed about the arrival of our vehicle, to lending us a courtesy car, to making sure we knew what every button and dial was for on our vehicle. Thank you, thank you! More
I've bought many cars in my lifetime but the experience we had at Baxter Toyota of La Vista was the smoothest and easiest I've ever had. Mike Ficenec was outstanding to work with. We drove 3 hours from Kan we had at Baxter Toyota of La Vista was the smoothest and easiest I've ever had. Mike Ficenec was outstanding to work with. We drove 3 hours from Kansas City for our Highlander and he was great to work with over the phone. Because we were buying used there's always a risk but Mike was completely transparent and felt so trustworthy. We felt confident in driving the distance to buy a car we hadn't seen in person yet because of Mike's care over the phone through videos and photos. It was the least stressful and quickest buying experience we've ever had but not in a rushed way. We felt so confident that we were making the right decision because the staff that worked there made us feel at ease. After the purchase Johnny Nesci spent time with us in the car going over all the bell and whistles the car had. He helped me connect my phone, walked me through connecting my garage door opener when I got home and showed us all the features of the new car. I would buy from them in the future with no doubt. They were a great dealership to work with! Highly recommend! More
Amazing! Thank you Baxter Toyota-LaVista. Your sales person, Juanita, Johnny, and Aaron went above and beyond to get me into a new Tacoma. Thank you so much! Thank you Baxter Toyota-LaVista. Your sales person, Juanita, Johnny, and Aaron went above and beyond to get me into a new Tacoma. Thank you so much! More
Sicilia & Johnny were very knowledgeable & helpful with our purchase of a new car. We were very pleased with how we were treated. They listened to our needs & gave us workable options. Johnny went over th our purchase of a new car. We were very pleased with how we were treated. They listened to our needs & gave us workable options. Johnny went over the specifics of the vehicle and we left feeling very comfortable with the car. It was very easy to complete the paperwork & there was no pressure with any of the additional options that were available. This is the third vehicle the we have purchased from Baxter Toyota & we would have no reservations about coming back again. More